Understanding...keeping the Human Factor Alive in the digital age
by Richard Brimble with Martin Clark
ISBN 13: 9780955428906
Format: Paperback (304 pages) Publisher: Understanding & Learning Publishing Published: 01 Nov 2006
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S/NVQ Level 2 Customer Service (NVQ Customer Service)
by Sally Bradley
ISBN 13: 9780435465292
Format: Paperback (384 pages) Publisher: Heinemann Published: 29 Jun 2007 Other Format: Paperback
Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)
by Scott Cook, Frederick F. Reichheld
ISBN 13: 9780875847450
Format: Hardcover (278 pages) Publisher: Harvard Business School Press Published: 01 Oct 1996
Guerrilla Marketing in 30 Days
by Jay Conrad Levinson
ISBN 13: 9781932531299
Format: Roughcut (240 pages) Publisher: Entrepreneur Press Published: 01 Mar 2005
Strategic Market Relationships: From Strategy to Implementation
by Bill Donaldson,Tom O'Toole
ISBN 13: 9780471494430
Format: Paperback (304 pages) Publisher: John Wiley & Sons Published: 27 Dec 2001
The Customer Revolution
by Patricia Seybold
ISBN 13: 9780712669856
Format: Paperback (416 pages) Publisher: Random House Business Published: 04 Apr 2002 Other Format: Hardcover
Customer is King: How to Exceed Their Expectations (Virgin business guides)
by Robert Craven
ISBN 13: 9780753506882
Format: Paperback (192 pages) Publisher: Virgin Books Published: 04 Jul 2002
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
by Kristin J. Anderson,Ron Zemke,John Bush
ISBN 13: 9780814479704
Format: Paperback (136 pages) Publisher: Amacom Published: 01 Nov 1997 Other Format: Paperback
The Art of Retail Buying: An Insider′s Guide to the Best Practices from the Industry
by Marie–Louise Jacobsen
ISBN 13: 9780470823224
Format: Vinyl Bound (416 pages) Publisher: John Wiley & Sons Published: 23 Jan 2009
Working in Partnership: Best Practice in Customer-Supplier Relations
by Barrie G. Dale, Bernard Burnes
ISBN 13: 9780566079979
Format: Hardcover (167 pages) Publisher: Gower Publishing Ltd Published: 30 Apr 1998
Fish! for Life: A Remarkable Way to Achieve Your Dreams
by Stephen C. Lundin, John Christensen, Harry Paul
ISBN 13: 9781401300715
Format: Hardcover (144 pages) Publisher: Hyperion Books Published: Jan 2004 Other Format: Paperback
Citizen Marketers: When People are the Message
by Ben McConnell, Jackie Huba
ISBN 13: 9781419596063
Format: Hardcover (224 pages) Publisher: Kaplan Business Published: 01 Dec 2006