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Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action) Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action) by Angus Jenkinson

Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action)

by Angus Jenkinson


ISBN 13: 9780077079505

Format: Hardcover (384 pages)
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 01 Aug 1995

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How to be Better at Customer Care (How to be a Better) How to be Better at Customer Care (How to be a Better) by Timothy R V Foster

How to be Better at Customer Care (How to be a Better)

by Timothy R V Foster


ISBN 13: 9780749429454

Format: Paperback (174 pages)
Publisher: Kogan Page Ltd
Published: 01 Apr 1999

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Loyalty Myths: Hyped Strategies That Will Put You Out of Business –– and Proven Tactics That Really Work Loyalty Myths: Hyped Strategies That Will Put You Out of Business –– and Proven Tactics That Really Work by Timothy L. Keiningham,Terry G. Vavra,Lerzan Aksoy,Henri Wallard

Loyalty Myths: Hyped Strategies That Will Put You Out of Business –– and Proven Tactics That Really Work

by Timothy L. Keiningham,Terry G. Vavra,Lerzan Aksoy,Henri Wallard


ISBN 13: 9780471743156

Format: Illustrated (272 pages)
Publisher: Wiley
Published: 18 Oct 2005

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Customer Service Training 101: Quick and Easy Techniques That Get Great Results Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

by Renee Evenson


ISBN 13: 9780814472903

Format: Paperback (224 pages)
Publisher: Amacom
Published: 01 Sep 2005

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Revolutionize Your Customer Experience Revolutionize Your Customer Experience by Colin Shaw

Revolutionize Your Customer Experience

by Colin Shaw


ISBN 13: 9781403936035

Format: Illustrated (240 pages)
Publisher: Palgrave Macmillan
Published: 23 Sep 2004

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Scoring Points: How Tesco Continues to Win Customer Loyalty Scoring Points: How Tesco Continues to Win Customer Loyalty by Terry Hunt

Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt


ISBN 13: 9780749435783

Format: Hardcover (272 pages)
Publisher: Kogan Page
Published: 03 Oct 2003

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Measuring Customer Satisfaction (50-Minute Series) Measuring Customer Satisfaction (50-Minute Series) by Richard F. Gerson

Measuring Customer Satisfaction (50-Minute Series)

by Richard F. Gerson


ISBN 13: 9781560521785

Format: Paperback (112 pages)
Publisher: Crisp Publications Inc
Published: 10 Feb 1993
Other Format: Paperback

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Product Plus: Product + Service Equals Competitive Advantage Product Plus: Product + Service Equals Competitive Advantage by Christopher H. Lovelock

Product Plus: Product + Service Equals Competitive Advantage

by Christopher H. Lovelock


ISBN 13: 9780070387980

Format: Hardcover (224 pages)
Publisher: McGraw-Hill Inc.,US
Published: Sep 1993

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CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company by Ken Blanchard

CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company

by Ken Blanchard


ISBN 13: 9780007210503

Format: Paperback (208 pages)
Publisher: HarperNonFiction
Published: 07 Nov 2005

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