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Successful Selling Skills - Creating Success series: 80

by Richard Denny

ISBN 13: 9780749454104

Format: Paperback (128 pages)
Publisher: Kogan Page
Published: 03 May 2009

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Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series)

by Jim Champy

ISBN 13: 9780273727569

Format: Paperback (176 pages)
Publisher: Financial Times/ Prentice Hall
Published: 02 Jul 2009

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Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards

by Don Williams,Hales

ISBN 13: 9781905823161

Format: Paperback (296 pages)
Publisher: Ecademy Press
Published: 02 Jul 2007

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Achieve Sales Excellence: The 7 Customer Rules For Becoming The New Sales Professional

by Howard Stevens, Theodore B. Kinni

ISBN 13: 9781593376512

Format: Hardcover (231 pages)
Publisher: Adams Media Corporation
Published: 27 Apr 2007

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Fish

by Stephen C. Lundin,Harry Paul,John Christensen

ISBN 13: 9780786866021

Format: Hardcover (112 pages)
Publisher: Hyperion
Published: 31 Dec 1998
Other Format: Hardcover, Paperback

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How to Win Customers: Using Customer Service for a Competitive Edge

by Jacques Horovitz

ISBN 13: 9780273032885

Format: Paperback (144 pages)
Publisher: Financial Times Prentice Hall
Published: 29 May 1990

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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

by James L. Heskett,W. Earl Sasser Jr.,Leonard A. Schlesinger

ISBN 13: 9780743225694

Format: Hardcover (400 pages)
Publisher: The Free Press
Published: 16 Jun 2003

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Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces

by Sandra Vandermerwe

ISBN 13: 9781857882414

Format: Hardcover (256 pages)
Publisher: Nicholas Brealey Publishing
Published: 27 May 1999
Other Format: Illustrated

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How To Complain

by Mel Stein

ISBN 13: 9781904915027

Format: Paperback (224 pages)
Publisher: SOUTHBANK PUBLISHING
Published: 01 May 2005

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Answering the Ultimate Question: How Net Promoter Can Transform Your Business

by Richard Owen,Laura L. Brooks PhD

ISBN 13: 9780470260692

Format: Hardcover (320 pages)
Publisher: Jossey-Bass
Published: 05 Dec 2008

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The Relationship Revolution: Closing the Customer Promise Gap

by Larry Hochman

ISBN 13: 9780470687932

Format: Hardcover (166 pages)
Publisher: Wiley
Published: 05 Feb 2010

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Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers

by James G. Barnes

ISBN 13: 9780071362535

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Oct 2000

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