Buy Used and New Customer Services Books

Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships (MARKETING/SALES/ADV & PROMO)

by . Gerald Michaelson

ISBN 13: 9780071427302

Format: Paperback (240 pages)
Publisher: McGrawHill Education
Published: 01 Oct 2003

Save for later

Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt

ISBN 13: 9780749435783

Format: Hardcover (272 pages)
Publisher: Kogan Page
Published: 03 Oct 2003

Save for later

Measuring Customer Satisfaction (50-Minute Series)

by Richard F. Gerson

ISBN 13: 9781560521785

Format: Paperback (112 pages)
Publisher: Crisp Publications Inc
Published: 10 Feb 1993
Other Format: Paperback

Save for later

Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life

by Chris Daffy

ISBN 13: 9781860761645

Format: Paperback (304 pages)
Publisher: Oak Tree Press
Published: 18 Mar 2011
Other Format: Paperback

Save for later

Improve Your Profits: Satisfying Customers

by Ronald Sewell,Lord Young

ISBN 13: 9781852510404

Format: Hardcover (256 pages)
Publisher: Mercury Business Books
Published: 19 May 1988

Save for later

The New Market Leaders: Who's Winning and How in the Battle for Customers

by Fred Wiersema

ISBN 13: 9780743204651

Format: Hardcover (288 pages)
Publisher: Free Press
Published: 03 Sep 2001

Save for later

Real Time: Preparing for the Age of the Never Satisfied Customer

by Regis McKenna

ISBN 13: 9780875847948

Format: Large Print (204 pages)
Publisher: Harvard Business Review Press
Published: 08 Aug 1997

Save for later

Product Plus: Product + Service Equals Competitive Advantage

by Christopher H. Lovelock

ISBN 13: 9780070387980

Format: Hardcover (224 pages)
Publisher: McGraw-Hill Inc.,US
Published: Sep 1993

Save for later

CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company

by Ken Blanchard

ISBN 13: 9780007210503

Format: Paperback (208 pages)
Publisher: HarperNonFiction
Published: 07 Nov 2005

Save for later

Service Breakthroughs: Changing the Rules of the Game

by James L. Heskett,Earl W. Sasser,et al

ISBN 13: 9780029146750

Format: Hardcover (336 pages)
Publisher: The Free Press
Published: 17 Sep 1990

Save for later

One to One B2B: Customer Development Strategies for the Business-to-business World

by Don Peppers, Martha Rogers

ISBN 13: 9781841123127

Format: Paperback (368 pages)
Publisher: Capstone
Published: 06 Nov 2001

Save for later

The Experience: How to Wow Your Customers and Create a Passionate Workplace

by Lior Arussy

ISBN 13: 9781578203062

Format: Hardcover (128 pages)
Publisher: CRC Press
Published: 10 Jan 2002

Save for later