Buy Used and New Customer Services Books

Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)

by James Teboul

ISBN 13: 9780230006607

Format: Illustrated (160 pages)
Publisher: Palgrave Macmillan
Published: 13 Oct 2006

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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

by Bill Price,David Jaffe

ISBN 13: 9780470189085

Format: Illustrated (336 pages)
Publisher: Jossey-Bass
Published: 09 Apr 2008

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What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

by David Freemantle

ISBN 13: 9781857882063

Format: Paperback (288 pages)
Publisher: Nicholas Brealey Publishing
Published: 18 Nov 1999
Other Format: Hardcover

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Services Marketing

by Valarie Zeithaml,Mary Jo Bitner

ISBN 13: 9780071199148

Format: Paperback (624 pages)
Publisher: McGraw-Hill Education
Published: 01 Aug 2002
Other Format: Paperback

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Building a Service Culture (Life Skills Management)

by Lifeskills International Ltd

ISBN 13: 9780566081392

Format: Paperback (160 pages)
Publisher: Gower Publishing Ltd
Published: 16 Dec 1999

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CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (CONSUMER APPL & HARDWARE - OMG)

by Paul Greenberg

ISBN 13: 9780071590457

Format: Hardcover (688 pages)
Publisher: McGraw Hill
Published: 16 Oct 2009

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One To One Future: Building Business Relationships One Customer at a Time

by Don Peppers,Martha Rogers

ISBN 13: 9780749914929

Format: Paperback (464 pages)
Publisher: Piatkus
Published: 30 May 1996
Other Format: Hardcover

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Creating Value for Customers: Designing and Implementing a Total Corporate Strategy

by William A. Band

ISBN 13: 9780471525936

Format: Paperback (352 pages)
Publisher: John Wiley & Sons
Published: 25 Apr 1991

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Delivering Knock Your Socks Off Service

by Performance Research Associates

ISBN 13: 9780814473658

Format: Paperback (192 pages)
Publisher: Amacom
Published: 01 Oct 2006

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What's the Secret? To Providing a World-Class Customer Experience

by John R. DiJulius III

ISBN 13: 9780470196120

Format: Illustrated (320 pages)
Publisher: Wiley
Published: 27 May 2008

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One To One Future: Building Business Relationships One Customer at a Time

by Don Peppers,Martha Rogers

ISBN 13: 9780749913984

Format: Hardcover (464 pages)
Publisher: Piatkus
Published: 29 Sep 1994
Other Format: Paperback

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How To Complain

by Mel Stein

ISBN 13: 9781904915027

Format: Paperback (224 pages)
Publisher: SOUTHBANK PUBLISHING
Published: 01 May 2005

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