Buy Used and New Customer Services Books

Creating Value for Customers: Designing and Implementing a Total Corporate Strategy

by William A. Band

ISBN 13: 9780471525936

Format: Paperback (352 pages)
Publisher: John Wiley & Sons
Published: 25 Apr 1991

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One To One Future: Building Business Relationships One Customer at a Time

by Don Peppers,Martha Rogers

ISBN 13: 9780749914929

Format: Paperback (464 pages)
Publisher: Piatkus
Published: 30 May 1996
Other Format: Hardcover

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What's the Secret? To Providing a World-Class Customer Experience

by John R. DiJulius III

ISBN 13: 9780470196120

Format: Illustrated (320 pages)
Publisher: Wiley
Published: 27 May 2008

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One To One Future: Building Business Relationships One Customer at a Time

by Don Peppers,Martha Rogers

ISBN 13: 9780749913984

Format: Hardcover (464 pages)
Publisher: Piatkus
Published: 29 Sep 1994
Other Format: Paperback

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How To Complain

by Mel Stein

ISBN 13: 9781904915027

Format: Paperback (224 pages)
Publisher: SOUTHBANK PUBLISHING
Published: 01 May 2005

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Answering the Ultimate Question: How Net Promoter Can Transform Your Business

by Richard Owen,Laura L. Brooks PhD

ISBN 13: 9780470260692

Format: Hardcover (320 pages)
Publisher: Jossey-Bass
Published: 05 Dec 2008

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Successful Customer Care In A Week

by John Wellemin

ISBN 13: 9780340711965

Format: Paperback (95 pages)
Publisher: Hodder & Stoughton
Published: 08 Apr 1998

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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

by Leonard L. Berry

ISBN 13: 9780684845111

Format: Illustrated (288 pages)
Publisher: Free Press
Published: 04 May 1999

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The Customer Relationship Management Survival Guide: Everything You Need to Know, Before You Need to Know It

by Dick Lee, Richard A., Jr. Lee

ISBN 13: 9780967375731

Format: Paperback (222 pages)
Publisher: HYM Press
Published: Jul 2000

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Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir

ISBN 13: 9780304704262

Format: Paperback (208 pages)
Publisher: Cengage Learning EMEA
Published: 03 Sep 1998
Other Format: Paperback

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Up Close and Personal?: Customer Relationship Marketing at Work

by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss

ISBN 13: 9780749438319

Format: CD-ROM (368 pages)
Publisher: Kogan Page
Published: 03 Dec 2002
Other Format: Hardcover

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Delivering Knock Your Socks Off Service

by Performance Research Associates

ISBN 13: 9780814473658

Format: Paperback (192 pages)
Publisher: Amacom
Published: 01 Oct 2006

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