Buy Used and New Customer Services Books

Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.

by Mitch Joel

ISBN 13: 9780446548229

Format: Paperback (304 pages)
Publisher: Business Plus
Published: 12 Oct 2010

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The Mesh: Why the Future of Business is Sharing

by Lisa Gansky

ISBN 13: 9781591843719

Format: Hardcover (256 pages)
Publisher: Penguin
Published: 23 Sep 2010

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The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next

by Robyn Waters

ISBN 13: 9781591840916

Format: Hardcover (144 pages)
Publisher: Portfolio
Published: 01 Jul 2005

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Mastering Your Key Accounts: Maximize Relationships, Create Strategic Partnerships, Increase Sales

by Stephan Schiffman

ISBN 13: 9781593375348

Format: Paperback (288 pages)
Publisher: Adams Media
Published: 25 Feb 2007

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Total Access: Giving Customers What They Want in an Anytime, Anywhere World

by Regis Mckenna

ISBN 13: 9781578512447

Format: Hardcover (240 pages)
Publisher: Harvard Business School Press
Published: 01 Mar 2002

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The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series)

by Tony. Cram

ISBN 13: 9780273713012

Format: Paperback (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 28 Oct 2010

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Mind to Mind Marketing: How to Communicate with Your Customer as a 'Segment of One': Communicate with Your Customers and Create a 'Segment of One'

by Harry Alder

ISBN 13: 9780749433666

Format: Paperback (256 pages)
Publisher: Kogan Page
Published: 01 Apr 2001

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Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It

by Grant Leboff

ISBN 13: 9780749460501

Format: Paperback (240 pages)
Publisher: Kogan Page
Published: 03 Jan 2011

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Customer Service: New Rules for a Social Media World (Que Biz-Tech)

by Peter Shankman

ISBN 13: 9780789747099

Format: Paperback (208 pages)
Publisher: QUE
Published: 16 Dec 2010

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Keeping Score: Using the Right Metrics to Drive World-Class Performance

by Mark Graham Brown

ISBN 13: 9780814403273

Format: Hardcover (198 pages)
Publisher: Amacom
Published: 01 May 1996
Other Format: Paperback

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Customer Loyalty: How to Earn it, How to Keep it (Jossey-Bass Business and Management Reader)

by Jill Griffin

ISBN 13: 9780787908607

Format: Paperback (256 pages)
Publisher: Jossey Bass
Published: 12 Jun 1997
Other Format: Paperback

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Professional Service Firm 50 (Reinventing work)

by Tom Peters

ISBN 13: 9780375407710

Format: Hardcover (240 pages)
Publisher: Alfred A. Knopf
Published: 23 Sep 1999

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