Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
by Kristin J. Anderson,Ron Zemke,John Bush
ISBN 13: 9780814479704
Format: Paperback (136 pages) Publisher: Amacom Published: 01 Nov 1997 Other Format: Paperback
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Working in Partnership: Best Practice in Customer-Supplier Relations
by Barrie G. Dale, Bernard Burnes
ISBN 13: 9780566079979
Format: Hardcover (167 pages) Publisher: Gower Publishing Ltd Published: 30 Apr 1998
All-To-One: The Winning Model for Marketing in the Post Internet Economy
by Steve Luengo-Jones
ISBN 13: 9780077097998
Format: Hardcover (289 pages) Publisher: McGraw-Hill Education / Australia Published: 01 Nov 2000
Citizen Marketers: When People are the Message
by Ben McConnell, Jackie Huba
ISBN 13: 9781419596063
Format: Hardcover (224 pages) Publisher: Kaplan Business Published: 01 Dec 2006
Competitive Customer Care: A Guide to Keeping Customers
by Merlin Stone, Laurie Young
ISBN 13: 9781855240520
Format: Paperback (352 pages) Publisher: Croner Publications Published: Jan 1992
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)
by Jay R. Galbraith
ISBN 13: 9780787979195
Format: Illustrated (208 pages) Publisher: Jossey-Bass Published: 31 Mar 2005
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
by N/A
ISBN 13: 9780749450663
Format: Paperback (256 pages) Publisher: Kogan Page Published: 03 Jan 2008
Markets of One: Creating Customer-Unique Value through Mass Customization (Harvard Business Review Book Series)
ISBN 13: 9781578512386
Format: Hardcover (240 pages) Publisher: Harvard Business School Press Published: 01 Feb 2000
Services Marketing
ISBN 13: 9780136118749
Format: Paperback (648 pages) Publisher: Pearson Education Published: 01 Jan 2010 Other Format: Hardcover, Paperback
101 Ways to Grow Your Business (Lawpack Business Series)
ISBN 13: 9781906971793
Format: Paperback (144 pages) Publisher: Lawpack Published: 01 Jun 2010 Other Format: Paperback
Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media: Promoting Your Company Through Viral Marketing
ISBN 13: 9780789742841
Format: Paperback (360 pages) Publisher: QUE Published: 18 Jun 2010
Customer Satisfaction: The Customer Experience Through the Customer's Eyes
by Nigel Hill,Greg Roche & Rachel Allen
ISBN 13: 9780955416118
Format: Paperback (314 pages) Publisher: Cogent Publishing Published: 01 Aug 2007