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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Pro: Managing the ... of Mouth, Build Loyalty, and Maximize Profits Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Pro: Managing the ... of Mouth, Build Loyalty, and Maximize Profits by N/A

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Pro: Managing the ... of Mouth, Build Loyalty, and Maximize Profits

by N/A


ISBN 13: 9780814413333

Format: Hardcover (272 pages)
Publisher: Amacom
Published: 01 May 2009

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Complexity Avalance: Overcoming the Threat to Technology Adoption Complexity Avalance: Overcoming the Threat to Technology Adoption by N/A

Complexity Avalance: Overcoming the Threat to Technology Adoption

by N/A


ISBN 13: 9780984213009

Format: Hardcover (200 pages)
Publisher: Point B, Inc
Published: 19 Oct 2009

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101 Ways to Grow Your Business (Lawpack Business Series) 101 Ways to Grow Your Business (Lawpack Business Series) by N/A

101 Ways to Grow Your Business (Lawpack Business Series)

by N/A


ISBN 13: 9781906971793

Format: Paperback (144 pages)
Publisher: Lawpack
Published: 01 Jun 2010
Other Format: Paperback

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Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media: Promoting Your Company Through Viral Marketing Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media: Promoting Your Company Through Viral Marketing by N/A

Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media: Promoting Your Company Through Viral Marketing

by N/A


ISBN 13: 9780789742841

Format: Paperback (360 pages)
Publisher: QUE
Published: 18 Jun 2010

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The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service by Ed Horrell

The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service

by Ed Horrell


ISBN 13: 9780814473078

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2006

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Strategy from the Outside In: Profiting from Customer Value Strategy from the Outside In: Profiting from Customer Value by George S. Day,Christine Moorman

Strategy from the Outside In: Profiting from Customer Value

by George S. Day,Christine Moorman


ISBN 13: 9780071742290

Format: Hardcover (304 pages)
Publisher: McGraw-Hill Professional
Published: 01 Aug 2010

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Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone. Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone. by Mitch Joel

Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.

by Mitch Joel


ISBN 13: 9780446548229

Format: Paperback (304 pages)
Publisher: Business Plus
Published: 12 Oct 2010
Other Format: Hardcover

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Customer Experience: Future Trends and Insights Customer Experience: Future Trends and Insights by Colin Shaw,Qaalfa Dibeehi,Steven Walden

Customer Experience: Future Trends and Insights

by Colin Shaw,Qaalfa Dibeehi,Steven Walden


ISBN 13: 9780230247819

Format: Hardcover (256 pages)
Publisher: Palgrave Macmillan
Published: 10 Sep 2010

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The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series) The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series) by Tony. Cram

The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series)

by Tony. Cram


ISBN 13: 9780273713012

Format: Paperback (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 28 Oct 2010

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Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life with DVD Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life with DVD by Stephen C. Lundin,John Christensen,Harry Paul

Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life with DVD

by Stephen C. Lundin,John Christensen,Harry Paul


ISBN 13: 9780786888818

Format: Hardcover (190 pages)
Publisher: Hyperion Books
Published: Aug 2003

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Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It by Grant Leboff

Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It

by Grant Leboff


ISBN 13: 9780749460501

Format: Paperback (240 pages)
Publisher: Kogan Page
Published: 03 Jan 2011

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The Thank You Economy The Thank You Economy by Gary Vaynerchuk

The Thank You Economy

by Gary Vaynerchuk


ISBN 13: 9780061914188

Format: Hardcover (256 pages)
Publisher: Collins Business
Published: 01 Mar 2011

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