Buy Used and New Customer Services Books

The One to One Future: Building Relationships One Customer at a Time

by Don Peppers,Martha Rogers

ISBN 13: 9780385425285

Format: Hardcover (444 pages)
Publisher: Doubleday
Published: 06 Oct 1998

Save for later

Understanding...keeping the Human Factor Alive in the digital age

by Richard Brimble with Martin Clark

ISBN 13: 9780955428906

Format: Paperback (304 pages)
Publisher: Understanding & Learning Publishing
Published: 01 Nov 2006

Save for later

S/NVQ Level 2 Customer Service (NVQ Customer Service)

by Sally Bradley

ISBN 13: 9780435465292

Format: Paperback (384 pages)
Publisher: Heinemann
Published: 29 Jun 2007
Other Format: Paperback

Save for later

Guerrilla Marketing in 30 Days

by Jay Conrad Levinson

ISBN 13: 9781932531299

Format: Roughcut (240 pages)
Publisher: Entrepreneur Press
Published: 01 Mar 2005

Save for later

Sun Tzu: Strategies for Marketing - 12 Essential Principles for Winning the War for Customers (MARKETING/SALES/ADV & PROMO)

by . Gerald Michaelson

ISBN 13: 9780071427319

Format: Paperback (256 pages)
Publisher: McGrawHill Education
Published: 10 Nov 2003

Save for later

The Customer Revolution

by Patricia Seybold

ISBN 13: 9780712669856

Format: Paperback (416 pages)
Publisher: Random House Business
Published: 04 Apr 2002
Other Format: Hardcover

Save for later

Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)

by Scott Cook, Frederick F. Reichheld

ISBN 13: 9780875847450

Format: Hardcover (278 pages)
Publisher: Harvard Business School Press
Published: 01 Oct 1996

Save for later

Working in Partnership: Best Practice in Customer-Supplier Relations

by Barrie G. Dale, Bernard Burnes

ISBN 13: 9780566079979

Format: Hardcover (167 pages)
Publisher: Gower Publishing Ltd
Published: 30 Apr 1998

Save for later

Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,Cliff Ferguson,Paul Denvir

ISBN 13: 9780826452535

Format: Paperback (224 pages)
Publisher: Cengage Learning
Published: 31 Jul 1998
Other Format: Paperback

Save for later

Service Level Agreements: Managing Cost and Quality in Service Relationships

by Andrew Hiles

ISBN 13: 9780412542404

Format: Hardcover (126 pages)
Publisher: Thomson Learning
Published: 04 Mar 1993

Save for later

Fish! for Life: A Remarkable Way to Achieve Your Dreams

by Stephen C. Lundin, John Christensen, Harry Paul

ISBN 13: 9781401300715

Format: Hardcover (144 pages)
Publisher: Hyperion Books
Published: Jan 2004
Other Format: Paperback

Save for later

Citizen Marketers: When People are the Message

by Ben McConnell, Jackie Huba

ISBN 13: 9781419596063

Format: Hardcover (224 pages)
Publisher: Kaplan Business
Published: 01 Dec 2006

Save for later