Buy Used and New Customer Services Books

Understanding...keeping the Human Factor Alive in the digital age

by Richard Brimble with Martin Clark

ISBN 13: 9780955428906

Format: Paperback (304 pages)
Publisher: Understanding & Learning Publishing
Published: 01 Nov 2006

Save for later

S/NVQ Level 2 Customer Service (NVQ Customer Service)

by Sally Bradley

ISBN 13: 9780435465292

Format: Paperback (384 pages)
Publisher: Heinemann
Published: 29 Jun 2007
Other Format: Paperback

Save for later

Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)

by Scott Cook, Frederick F. Reichheld

ISBN 13: 9780875847450

Format: Hardcover (278 pages)
Publisher: Harvard Business School Press
Published: 01 Oct 1996

Save for later

Guerrilla Marketing in 30 Days

by Jay Conrad Levinson

ISBN 13: 9781932531299

Format: Roughcut (240 pages)
Publisher: Entrepreneur Press
Published: 01 Mar 2005

Save for later

Strategic Market Relationships: From Strategy to Implementation

by Bill Donaldson,Tom O'Toole

ISBN 13: 9780471494430

Format: Paperback (304 pages)
Publisher: John Wiley & Sons
Published: 27 Dec 2001

Save for later

Relationship Marketing: Exploring Relational Strategies in Marketing

by Mr John Egan

ISBN 13: 9780273713197

Format: Paperback (336 pages)
Publisher: Financial Times/ Prentice Hall
Published: 03 Apr 2008

Save for later

Best Practices in Customer Service

by Zemke

ISBN 13: 9780814470282

Format: Paperback (425 pages)
Publisher: Amacom
Published: 01 Jan 1999

Save for later

An Introduction to Human Resource Management

by John Stredwick

ISBN 13: 9780750645805

Format: Paperback (393 pages)
Publisher: Heinemann Educational Publishers
Published: 22 May 2000

Save for later

Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

by Kristin J. Anderson,Ron Zemke,John Bush

ISBN 13: 9780814479704

Format: Paperback (136 pages)
Publisher: Amacom
Published: 01 Nov 1997
Other Format: Paperback

Save for later

The Art of Retail Buying: An Insider′s Guide to the Best Practices from the Industry

by Marie–Louise Jacobsen

ISBN 13: 9780470823224

Format: Vinyl Bound (416 pages)
Publisher: John Wiley & Sons
Published: 23 Jan 2009

Save for later

Working in Partnership: Best Practice in Customer-Supplier Relations

by Barrie G. Dale, Bernard Burnes

ISBN 13: 9780566079979

Format: Hardcover (167 pages)
Publisher: Gower Publishing Ltd
Published: 30 Apr 1998

Save for later

Fish! for Life: A Remarkable Way to Achieve Your Dreams

by Stephen C. Lundin, John Christensen, Harry Paul

ISBN 13: 9781401300715

Format: Hardcover (144 pages)
Publisher: Hyperion Books
Published: Jan 2004
Other Format: Hardcover, Paperback

Save for later