The Kaizen Blitz: Accelerating Breakthroughs in Productivity and Performance (National Association of Manufacturers)
by Anthony C. Laraia,Patricia E. Moody,Robert W. Hall
ISBN 13: 9780471246480
Format: Hardcover (304 pages) Publisher: John Wiley & Sons Published: 22 Mar 1999
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Service/Quality Solution: Using Service Management to Gain Competitive Advantage
by David A. Collier
ISBN 13: 9781556237539
Format: Hardcover (275 pages) Publisher: Irwin Professional Publishing Published: 01 Jan 1994
ISO 9000: 2000: An A-Z Guide
by David Hoyle
ISBN 13: 9780750658447
Format: Illustrated (155 pages) Publisher: A Butterworth-Heinemann Title Published: 29 Oct 2002
ISO 9001: 2000 Audit Procedures
by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)
ISBN 13: 9780750654364
Format: Paperback (292 pages) Publisher: A Butterworth-Heinemann Title Published: 12 Nov 2001 Other Format: Paperback
Quality Management in Hospitality: Best Practice in Action
by Andrew John Lockwood,etc.
ISBN 13: 9780304334858
Format: Paperback (224 pages) Publisher: Cengage Learning EMEA Published: 10 Oct 1996
Quality in Action: Ninety-three Lessons in Leadership, Participation and Measurement
by Joan E. Gebhardt, Patrick L. Townsend
ISBN 13: 9780471552062
Format: Hardcover (262 pages) Publisher: John Wiley & Sons Published: 07 May 1992
Six Sigma Demystified: A Self-Teaching Guide
by Paul Keller
ISBN 13: 9780071445443
Format: Paperback (504 pages) Publisher: McGraw-Hill Education Published: 01 Jan 2005
From Customer Retention to a Holistic Stakeholder Management System: Living a Vision
by
ISBN 13: 9783540774297
Format: Hardcover (221 pages) Publisher: Springer Published: 11 Feb 2008
Firing on All Cylinders
by Clemmer
ISBN 13: 9780786303564
Format: Paperback (392 pages) Publisher: Irwin Professional Publishing Published: 01 Oct 1994 Other Format: Hardcover, Paperback
Legal Aspects of Purchasing and Supply Chain Management
by N/A
ISBN 13: 9781903499511
Format: Paperback (340 pages) Publisher: Cambridge Academic Published: 10 Oct 2009 Other Format: Paperback
Juran on Leadership for Quality: The New Steps for for Planning Quality into Goods & Services
by Juran
ISBN 13: 9780029166826
Format: Hardcover (224 pages) Publisher: Jossey Bass Published: 01 Mar 1989
Information Technology for Management: Improving Quality and Productivity
by Efraim Turban, Ephraim McLean, James Wetherbe
ISBN 13: 9780471580591
Format: Hardcover (848 pages) Publisher: John Wiley & Sons Published: 04 Mar 1996