Why TQM Fails and What to Do About it (Business Skills Express Series)
by Mark Graham Brown, Darcy Hitchcock, Marsha L. Willard
ISBN 13: 9780786301409
Format: Hardcover (250 pages) Publisher: Irwin Professional Publishing Published: 01 Apr 1994
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Managing Quality Customer Service (Better Management Skills S.)
by William B. Martin
ISBN 13: 9780749403522
Format: Paperback (96 pages) Publisher: Kogan Page Ltd Published: 30 Jan 1991 Other Format: Hardcover
World Class Quality: Using Design of Experiments to Make it Happen
by Keki R. Bhote
ISBN 13: 9780814450536
Format: Hardcover (240 pages) Publisher: Amacom Published: 07 Jan 1991
The Six SIGMA Memory Jogger II: A Pocketguide of Tools for Six SIGMA Improvement Teams
by Michael Brassard, Lynda Finn, Dana Ginn
ISBN 13: 9781576810446
Format: Spiral-bound (265 pages) Publisher: Goal/QPC Published: Dec 2002
Quantitative Methods: A Business Perspective
by Diana Bedward BSc Hons MIPD
ISBN 13: 9780750640930
Format: Paperback (281 pages) Publisher: A Butterworth-Heinemann Title Published: 04 Jun 1999
ISO 9001 - 2000 for Small Businesses: A Guide to Cost-effective Compliance
by Raymond L. Tricker
ISBN 13: 9780750648820
Format: Paperback (480 pages) Publisher: Butterworth-Heinemann Ltd Published: 18 Dec 2000 Other Format: Paperback
The Quality Toolkit: Gaining and Maintaining BS 5750 and ISO 9000 ("Financial Times")
by Mike Mirams, Paul McHeleron, Paul McElheron
ISBN 13: 9780273606161
Format: Hardcover (224 pages) Publisher: Financial Times Prentice Hall Published: Mar 1994
Japanese Manufacturing Techniques
by Richard T. Schonberger
ISBN 13: 9780029291009
Format: Hardcover (224 pages) Publisher: Macmillan USA Published: 01 Nov 1982
TQM: Text with Cases
by John S. Oakland
ISBN 13: 9780750657402
Format: Paperback (496 pages) Publisher: Routledge Published: 15 May 2003 Other Format: Paperback
Fourth Generation Management: The New Business Consciousness
by Brian Joiner
ISBN 13: 9780070327153
Format: Hardcover (289 pages) Publisher: McGraw-Hill Education Published: 01 Jan 1994
Total Quality Management: The route to improving performance
by John S Oakland
ISBN 13: 9780750609937
Format: Hardcover (480 pages) Publisher: A Butterworth-Heinemann Title Published: 17 Feb 1994 Other Format: Hardcover
Total Quality: Success Through People
by Ron Collard
ISBN 13: 9780852924235
Format: Hardcover (200 pages) Publisher: DA Information Services Published: Jul 1989