Quality Management in Hospitality: Best Practice in Action
by Andrew John Lockwood,etc.
ISBN 13: 9780304334858
Format: Paperback (224 pages) Publisher: Cengage Learning EMEA Published: 10 Oct 1996
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Quality in Action: Ninety-three Lessons in Leadership, Participation and Measurement
by Joan E. Gebhardt, Patrick L. Townsend
ISBN 13: 9780471552062
Format: Hardcover (262 pages) Publisher: John Wiley & Sons Published: 07 May 1992
From Customer Retention to a Holistic Stakeholder Management System: Living a Vision
by
ISBN 13: 9783540774297
Format: Hardcover (221 pages) Publisher: Springer Published: 11 Feb 2008
Legal Aspects of Purchasing and Supply Chain Management
by N/A
ISBN 13: 9781903499511
Format: Paperback (340 pages) Publisher: Cambridge Academic Published: 10 Oct 2009 Other Format: Paperback
Firing on All Cylinders
by Clemmer
ISBN 13: 9780786303564
Format: Paperback (392 pages) Publisher: Irwin Professional Publishing Published: 01 Oct 1994 Other Format: Hardcover, Paperback
Service/Quality Solution: Using Service Management to Gain Competitive Advantage
by David A. Collier
ISBN 13: 9781556237539
Format: Hardcover (275 pages) Publisher: Irwin Professional Publishing Published: 01 Jan 1994
Quality Management for Law Firms
by Matthew Moore
ISBN 13: 9781853287152
Format: Paperback (320 pages) Publisher: The Law Society Published: 31 Mar 2001
Juran on Leadership for Quality: The New Steps for for Planning Quality into Goods & Services
by Juran
ISBN 13: 9780029166826
Format: Hardcover (224 pages) Publisher: Jossey Bass Published: 01 Mar 1989
Information Technology for Management: Improving Quality and Productivity
by Efraim Turban, Ephraim McLean, James Wetherbe
ISBN 13: 9780471580591
Format: Hardcover (848 pages) Publisher: John Wiley & Sons Published: 04 Mar 1996
Management and Control of Quality
by James R. Evans,William M. Lindsay
ISBN 13: 9780324066807
Format: Hardcover (912 pages) Publisher: South-Western Published: 15 Jul 2001
The Power of Business-Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability
by Susan Page
ISBN 13: 9780814414781
Format: Hardcover (338 pages) Publisher: Amacom Published: 01 Jan 2010
The Kaizen Blitz: Accelerating Breakthroughs in Productivity and Performance (National Association of Manufacturers)
by Anthony C. Laraia,Patricia E. Moody,Robert W. Hall
ISBN 13: 9780471246480
Format: Hardcover (304 pages) Publisher: John Wiley & Sons Published: 22 Mar 1999