Managing Quality
by Mihaela L Kelemen
ISBN 13: 9780761969044
Format: Illustrated (224 pages) Publisher: Sage Publications Ltd Published: 13 Dec 2002
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Managing Quality of Service (Contracting & service provision)
by Alan Lawrie
ISBN 13: 9781873860861
Format: Paperback (120 pages) Publisher: Directory of Social Change Published: Sep 1995
Metrics and Models in Software Quality Engineering
by Stephen H. Kan
ISBN 13: 9780201633399
Format: Hardcover (344 pages) Publisher: Addison Wesley Published: 31 Dec 1994
Total Quality Management: The Route to Improving Performance
by John Oakland
ISBN 13: 9780893973865
Format: Hardcover (463 pages) Publisher: Nichols Publishing Company Published: 31 Dec 1993 Other Format: Hardcover
Quality Without Tears: The Art of Hassle-Free Management (GENERAL FINANCE & INVESTING)
by Philip B. Crosby
ISBN 13: 9780070145115
Format: Paperback (224 pages) Publisher: McGraw Hill Published: 30 Jun 1995 Other Format: Hardcover
Total Quality Management: Text with Cases (Contemporary business studies)
by John S Oakland,Les Porter
ISBN 13: 9780750621243
Format: Student Edition (448 pages) Publisher: A Butterworth-Heinemann Title Published: 17 May 1995 Other Format: Paperback
Total Quality Management: The route to improving performance
by John S Oakland
ISBN 13: 9780750609937
Format: Hardcover (480 pages) Publisher: A Butterworth-Heinemann Title Published: 17 Feb 1994 Other Format: Hardcover
Sales and Marketing the Six Sigma Way
by Tom Gorman, Michael Webb
ISBN 13: 9781419521508
Format: Hardcover (298 pages) Publisher: Kaplan Business Published: 01 Aug 2006
Benchmarking for Competitive Advantage (Financial Times Series)
by Tony. Bendell, Louise. Boulter, Paul. Goodstadt
ISBN 13: 9780273626343
Format: Hardcover (256 pages) Publisher: Financial Times/ Prentice Hall Published: 15 Dec 1997 Other Format: Hardcover
Continuous Quality Improvement: A Hands-on Guide to Setting Up and Sustaining an Effective Quality Programme
by Alasdair White
ISBN 13: 9780749915704
Format: Hardcover (240 pages) Publisher: Piatkus Books Published: 28 Mar 1996 Other Format: Paperback
Firing on All Cylinders: The Service/Quality System for High-Powered Corporate PERFORMANCE
by Jim Clemmer,Barry Sheehy
ISBN 13: 9780771591662
Format: Paperback (416 pages) Publisher: The CLEMMER Group Published: 01 Jan 1992 Other Format: Hardcover, Paperback
The Quality Pocketbook (Management Pocketbooks)
by Phil Hailstone, Anthony Mitchell
ISBN 13: 9781870471213
Format: Paperback (112 pages) Publisher: Management Pocketbooks Published: 03 Jan 1998