Quality Without Tears: The Art of Hassle-Free Management

by Philip Crosby (Author)

• Used

  Hardcover
  1984

  $4.24

  Now available in trade paperback, this mega-seller brings the timeless message of the leading evangelist of quality (as Time called Philip Crosby) to an ever-widening audience. Drawing on quality lessons learned from hundreds of corporate and government clients and presenting them through practical step-by-step guidance, Crosby shows managers at all levels how to build quality into all aspects of their operations.

• Used

  Paperback
  1995

  $3.31

  Find out why this book has sold more than 400,000 copies, and why its author, Philip B. Crosby, is widely regarded as the elder statesman of the Quality Revolution.

• New

  Paperback
  1995

  $20.00

  Find out why this book has sold more than 400,000 copies, and why its author, Philip B. Crosby, is widely regarded as the elder statesman of the Quality Revolution.