Continuous Quality Improvement: A Hands-on Guide to Setting Up and Sustaining an Effective Quality Programme

Continuous Quality Improvement: A Hands-on Guide to Setting Up and Sustaining an Effective Quality Programme

by Alasdair White (Author)

Synopsis

Practical, realistic and effective, Continuous Quality Improvement gives you the tools and techniques to improve your product and service, keep your customers happy, motivate your staff and increase your profits both now and in the future. For more information on Alasdair White please visit www.pm-solutions.com

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More Information

Format: Paperback
Pages: 240
Edition: New edition
Publisher: Piatkus Books
Published: 26 Jun 1997

ISBN 10: 0749916753
ISBN 13: 9780749916756

Author Bio
Alasdair White is a consultant specialising in human resource management and organisational development. He is an external tutor on the MBA programme at Henley Management College in the UK and a visiting speaker at the IBM European Training Centre at La Hulpe, Belgium.