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12 Ladders to World Class Performance: Practical Steps to Seizing the Competitive Edge 12 Ladders to World Class Performance: Practical Steps to Seizing the Competitive Edge by David Drennan

12 Ladders to World Class Performance: Practical Steps to Seizing the Competitive Edge

by David Drennan


ISBN 13: 9780749430009

Format: Paperback (256 pages)
Publisher: Kogan Page Ltd
Published: 01 Oct 1999

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Delivering Effective Training Sessions: Becoming a Confident and Competent Presenter (Fifty-Minute) Delivering Effective Training Sessions: Becoming a Confident and Competent Presenter (Fifty-Minute) by Geri E. H. McArdle, Sara Schneider

Delivering Effective Training Sessions: Becoming a Confident and Competent Presenter (Fifty-Minute)

by Geri E. H. McArdle, Sara Schneider


ISBN 13: 9781560521938

Format: Paperback (136 pages)
Publisher: Course Technology Inc
Published: 07 May 1993

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Managing Quality (Blackwell Business S.) Managing Quality (Blackwell Business S.) by Barrie G. Dale

Managing Quality (Blackwell Business S.)

by Barrie G. Dale


ISBN 13: 9780631214106

Format: Paperback (480 pages)
Publisher: Wiley–Blackwell
Published: 14 Jul 1999
Other Format: Illustrated, Paperback

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Maintenance Organization and Systems Maintenance Organization and Systems by Anthony Kelly

Maintenance Organization and Systems

by Anthony Kelly


ISBN 13: 9780750636032

Format: Hardcover (320 pages)
Publisher: Butterworth-Heinemann
Published: 08 Sep 1997

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Health and Safety, Environment and Quality Audits Health and Safety, Environment and Quality Audits by Stephen Asbury

Health and Safety, Environment and Quality Audits

by Stephen Asbury


ISBN 13: 9780750680264

Format: Paperback (250 pages)
Publisher: Routledge
Published: 01 Nov 2007

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Practical Benchmarking: The Complete Guide : A complete guide Practical Benchmarking: The Complete Guide : A complete guide by P. Leonard, M. Zairi

Practical Benchmarking: The Complete Guide : A complete guide

by P. Leonard, M. Zairi


ISBN 13: 9780412574108

Format: Hardcover (320 pages)
Publisher: Springer
Published: 31 May 1994

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Managing Quality of Service (Contracting & service provision) Managing Quality of Service (Contracting & service provision) by Alan Lawrie

Managing Quality of Service (Contracting & service provision)

by Alan Lawrie


ISBN 13: 9781873860861

Format: Paperback (120 pages)
Publisher: Directory of Social Change
Published: Sep 1995

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Metrics and Models in Software Quality Engineering Metrics and Models in Software Quality Engineering by Stephen H. Kan

Metrics and Models in Software Quality Engineering

by Stephen H. Kan


ISBN 13: 9780201633399

Format: Hardcover (344 pages)
Publisher: Addison Wesley
Published: 31 Dec 1994

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Total Quality Management: The Route to Improving Performance Total Quality Management: The Route to Improving Performance by John Oakland

Total Quality Management: The Route to Improving Performance

by John Oakland


ISBN 13: 9780893973865

Format: Hardcover (463 pages)
Publisher: Nichols Publishing Company
Published: 31 Dec 1993
Other Format: Hardcover

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Quality Without Tears: The Art of Hassle-Free Management (GENERAL FINANCE & INVESTING) Quality Without Tears: The Art of Hassle-Free Management (GENERAL FINANCE & INVESTING) by Philip B. Crosby

Quality Without Tears: The Art of Hassle-Free Management (GENERAL FINANCE & INVESTING)

by Philip B. Crosby


ISBN 13: 9780070145115

Format: Paperback (224 pages)
Publisher: McGraw Hill
Published: 30 Jun 1995
Other Format: Hardcover

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On Great Service: A Framework for Action On Great Service: A Framework for Action by Leonard L. Berry

On Great Service: A Framework for Action

by Leonard L. Berry


ISBN 13: 9780029185551

Format: Illustrated (308 pages)
Publisher: Free Press
Published: 01 Apr 1995

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