Benchmarking: Adding Distinctive Value to Every Aspect of Your Business (Coopers & Lybrand Performance Solution)
by Carol J. McNair, Kathleen H.J. Leibfried
ISBN 13: 9780887305481
Format: Hardcover (256 pages) Publisher: HarperBusiness Published: Nov 1993 Other Format: Paperback
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Business Process Improvement Toolbox
by Bjorn Anderson
ISBN 13: 9780873894388
Format: Hardcover (233 pages) Publisher: McGraw-Hill Inc.,US Published: Jul 1999
TQM: Text with Cases
by John S. Oakland
ISBN 13: 9780750657402
Format: Paperback (496 pages) Publisher: Routledge Published: 15 May 2003 Other Format: Paperback, Student Edition
Operations & Process Management: Principles and Practice for Strategic Impact
by Nigel Slack,Stuart Chambers,Alan Betts Robert Johnston
ISBN 13: 9780273684268
Format: Hardcover (560 pages) Publisher: Financial Times/ Prentice Hall Published: 23 Nov 2005 Other Format: Hardcover
Achieving Quality Standards: Step-by-step Guide to BS5750/ISO 9000 (Institute of Management)
by Lesley Munro-Faure, Malcolm Munro-Faure
ISBN 13: 9780273601647
Format: Paperback (192 pages) Publisher: Financial Times Prentice Hall Published: May 1993
European Casebook on Implementing Service Strategies
by Sandra Vandermerwe, Lovelock
ISBN 13: 9780130971302
Format: Paperback (540 pages) Publisher: Prentice Hall Published: 01 Mar 1994
Contemporary Strategy Analysis
by Robert M. Grant
ISBN 13: 9781405119993
Format: Paperback (560 pages) Publisher: Wiley–Blackwell Published: 01 Dec 2004 Other Format: Paperback
Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (The McGraw-Hill Professional Education Series)
by Greg Brue
ISBN 13: 9780071455480
Format: Illustrated (64 pages) Publisher: McGraw Hill Published: 16 Jun 2005
Office Kaizen: Transforming Office Operations into Strategic Competitive Advantage
by William Lareau
ISBN 13: 9780873895569
Format: Paperback (184 pages) Publisher: ASQ Quality Press Published: Jan 2003
The Ascendant Organisation
by Peter Wickens
ISBN 13: 9780333611302
Format: Hardcover (371 pages) Publisher: Palgrave Macmillan Published: 08 Feb 1995
Right First Time: Using Quality Control for Profit
by Frank Price
ISBN 13: 9780704505223
Format: Paperback (316 pages) Publisher: Routledge Published: 27 Feb 1986 Other Format: Hardcover
A Guide to the Project Management Body of Knowledge 2000 (Cases in Project and Program Management Series)
by David I. Cleland
ISBN 13: 9781880410233
Format: Paperback (226 pages) Publisher: Project Management Institute Communications Office,U.S. Published: 31 Dec 2000