Operations and Process Management: Principles and Practice for Strategic Impact

Operations and Process Management: Principles and Practice for Strategic Impact

by Dr Stuart Chambers (Author), Alan Betts (Author), Alan Betts (Author), Prof Robert Johnston (Author), Prof Nigel Slack (Author)

Synopsis

Everyone manages processes . . . Everyone is an operations manager

. . . integrates services and manufacturing operations further than has been done before in any Operations Management textbook. This makes the book ideally suited for an MBA audience; who come from a multitude of organizational settings.
--Par Ahlstroem, Professor of Operations Management, Chalmers University of Technology

This text places operations management clearly in context. I particularly like the emphasis on process management as a means of demonstrating the ubiquity of processes, even outside the traditional operations areas.
--Dr. Alison Smart, Manchester Business School, University of Manchester

This comprehensive text shows how persuasive, relevant and exciting Operations Management is to business and everyday life.
--Stephen Disney, Cardiff Business School

Written by best-selling authors in their field,Operations and Process Management 2einspires a critical and applied mastery of the core principles and processes fundamental to managing business operations.

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the fully updated accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.

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Quantity

3 in stock

More Information

Format: Hardcover
Pages: 568
Edition: 2
Publisher: Financial Times/ Prentice Hall
Published: 08 Dec 2008

ISBN 10: 0273718517
ISBN 13: 9780273718512
Book Overview:

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the fully updated accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.