Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions (Business)
by Roberta Cava
ISBN 13: 9780749910914
Format: Paperback (224 pages) Publisher: Piatkus Published: 29 Aug 1991 Other Format: Hardcover, Paperback
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Public Relations Strategy (PR In Practice)
by Sandra M Oliver FCIPR PhD
ISBN 13: 9780749435417
Format: Paperback (128 pages) Publisher: Kogan Page Published: 01 Sep 2001
Fight For Public Health: Principles: Principles & Practice of Media Advocacy
by Simon Chapman
ISBN 13: 9780727908490
Format: Illustrated (288 pages) Publisher: John Wiley & Sons Published: 01 Oct 1994
Customer Relationship Management: A Strategic Imperative in the World of E-business (Pricewaterhouse Coopers)
by Stanley A. Brown
ISBN 13: 9780471644095
Format: Hardcover (345 pages) Publisher: John Wiley & Sons Published: 14 Jun 2000
Successful Public Relations
by Jim Dunn
ISBN 13: 9781854180315
Format: Paperback (168 pages) Publisher: Thorogood Published: 01 Jan 1994
12 Steps to Success Through Service
by Barrie Hopson, Mike Scally
ISBN 13: 9781852510848
Format: Hardcover (176 pages) Publisher: Mercury Business Books Published: 29 Jul 1991
Effective Media Relations: How to Get Results (PR in Practice)
by Michael Bland, David W. Wragg, Alison Theaker
ISBN 13: 9780749418564
Format: Paperback (160 pages) Publisher: Kogan Page Ltd Published: 28 Nov 1996 Other Format: Paperback
Battling Big Business: Countering Greenwash Front Groups and Other Forms of Corporate Deception
by Eveline Lubbers,Naomi Klein
ISBN 13: 9781903998144
Format: Hardcover (224 pages) Publisher: Green Books Published: 25 Apr 2002
Retail Desire: Design, Display and the Art of the Visual Merchandiser
by Johnny Tucker
ISBN 13: 9782880467296
Format: Hardcover (160 pages) Publisher: Rotovision Published: 27 Jun 2003
Good Business: Your World Needs You
by Steve Hilton,Giles Gibbons
ISBN 13: 9781587991189
Format: Hardcover (288 pages) Publisher: Texere Publishing Published: 01 May 2002
The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer
by Carl Sewell,Paul Brown
ISBN 13: 9780091748432
Format: Hardcover (175 pages) Publisher: Random House Business Books Published: 14 Mar 1991 Other Format: Paperback
Public Relations in Practice: A Sector by Sector Guide (PR in Practice)
by Anne Gregory
ISBN 13: 9780749418557
Format: Paperback (160 pages) Publisher: Kogan Page Ltd Published: 25 Aug 1996 Other Format: Illustrated