Incredible Customer Service
by David Freemantle
ISBN 13: 9780077090081
Format: Paperback (224 pages) Publisher: McGraw-Hill Education / Europe, Middle East & Africa Published: 01 Feb 1994
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Successful Manager's Guide to Business Planning: 7 Practical Steps to Producing Your Best Ever Business Plan
ISBN 13: 9780077092832
Format: Paperback (184 pages) Publisher: McGraw-Hill Publishing Co. Published: 01 Mar 1996
Superboss 2: The New A-Z of Managing People Successfully
ISBN 13: 9780566078118
Format: Hardcover (283 pages) Publisher: Gower Publishing Ltd Published: 16 Apr 1997
Wanted: How to Become the Most Wanted Employee Around
ISBN 13: 9780273724919
Format: Paperback (232 pages) Publisher: Pearson Business Published: 18 Jun 2009
What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage
ISBN 13: 9781857882018
Format: Hardcover (256 pages) Publisher: Nicholas Brealey Publishing Published: 15 Sep 1998 Other Format: Paperback
The Stimulus Factor: The New Dimension in Motivating Your People, Your Customers and Yourself (Financial Times Series)
ISBN 13: 9780273649946
Format: Hardcover (256 pages) Publisher: Financial Times/ Prentice Hall Published: 13 Dec 2000
100 Days in the Life of a Superboss
ISBN 13: 9780077093440
Format: Paperback (201 pages) Publisher: McGraw-Hill Education / Europe, Middle East & Africa Published: 01 Mar 1997
80 Things You Must Do to be A Great Boss: How to Focus on the Fundamentals of Managing People Properly
ISBN 13: 9780077090432
Format: Paperback (252 pages) Publisher: McGraw-Hill Education / Australia Published: 01 Jan 1995
Superboss: The A-Z of Managing People Successfully
ISBN 13: 9780704505513
Format: Paperback (282 pages) Publisher: Gower Publishing Ltd Published: 08 Oct 1987 Other Format: Hardcover
Rats, Bats and Strange Toilets: Travel Tips for Unusual Countries
ISBN 13: 9781903506219
Format: Paperback (256 pages) Publisher: Zymurgy Publishing Published: 16 Oct 2006
The Biz: 50 Little Things That Make a Big Difference to Motivate Your Team: 50 Little Thins to Make a Big Difference to Motivation and Team Leadership
ISBN 13: 9781857883466
Format: Paperback (126 pages) Publisher: Nicholas Brealey Publishing Published: 23 Sep 2004
The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service
ISBN 13: 9781857883473
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