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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty and Boost Profits

by Lisa Ford, David McNair, William Perry, Tony Hsieh

ISBN 13: 9781605500386

Format: Paperback (208 pages)
Publisher: Adams Media Corporation
Published: 01 Sep 2009

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Mastering Communication (Palgrave Master Series)

by Nicky Stanton

ISBN 13: 9780333665091

Format: Paperback (424 pages)
Publisher: Palgrave
Published: 28 Aug 1996
Other Format: Paperback

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Introduction to Accounting for Business Studies

by F.P. Langley,G.S. Hardern,Geoff Hardern

ISBN 13: 9780406513700

Format: Paperback (385 pages)
Publisher: Butterworths Law
Published: May 1990
Other Format: Paperback

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Executing Your Strategy: How to Break It Down and Get It Down

by Mark Morgan,Raymond Elliot Levitt,William Malek

ISBN 13: 9781591399568

Format: Hardcover (304 pages)
Publisher: Harvard Business Review Press
Published: 01 Jan 2008

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PRODUCT MANAGERS HANDBOOK: The Complete Product Management Resource (NTC Business Books)

by GORCHELS

ISBN 13: 9780844236698

Format: Hardcover (240 pages)
Publisher: McGraw-Hill Education
Published: 16 Nov 1996
Other Format: Hardcover

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Business Studies

by David Needham,Robert Dransfield

ISBN 13: 9780748718764

Format: Paperback (1 pages)
Publisher: Nelson Thornes Ltd
Published: 23 Aug 1994

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Managing People: A Practical Guide For Line Managers

by Michael Armstrong

ISBN 13: 9780749426125

Format: Paperback (332 pages)
Publisher: Kogan Page
Published: 01 Dec 1998

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Management Research: An Introduction (SAGE Series in Management Research)

by Mark Easterby-Smith,Richard Thorpe,Andy Lowe

ISBN 13: 9780761972853

Format: Paperback (208 pages)
Publisher: SAGE Publications Ltd
Published: 19 Dec 2001
Other Format: Paperback

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Measuring Sustainability: Learning From Doing

by Simon Bell, Stephen Morse

ISBN 13: 9781853838439

Format: Illustrated (206 pages)
Publisher: Routledge
Published: 03 Mar 2003

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Mastering Accounting Skills: 7 (Macmillan Master Series)

by Margaret Nicholson

ISBN 13: 9781403992703

Format: Paperback (456 pages)
Publisher: Palgrave
Published: 14 Jul 2006
Other Format: Paperback

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Service Level Management: Customer Focused (IT Infrastructure Library)

by Central Computer & Telecommunications Agency, Jan Niessen, Paul Oldenburg

ISBN 13: 9780113306916

Format: Paperback (106 pages)
Publisher: Stationery Office Books
Published: Oct 1997

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The Management Century: A Critical Review of 20th Century Thought and Practice (J–B BAH Strategy & Business Series)

by Stuart Crainer

ISBN 13: 9780787952242

Format: Hardcover (304 pages)
Publisher: Jossey Bass
Published: 22 Feb 2000

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