Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center
by Keith Dawson
ISBN 13: 9781578200474
Format: Paperback (325 pages) Publisher: R & D Published: Dec 1999 Other Format: Paperback
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Customers.Com: Create a Profitable Business Strategy for the Internet (Century business)
by Patricia Seybold
ISBN 13: 9780712680714
Format: Hardcover (384 pages) Publisher: Random House Business Books Published: 05 Nov 1998
Email Marketing: Using Email to Reach Your Target Audience and Build Customer Relationships
by Jim Sterne
ISBN 13: 9780471383093
Format: Paperback (320 pages) Publisher: John Wiley & Sons Published: 20 Mar 2000
Digital Business: Surviving and Thriving in an On-line World
by Raymond Hammond
ISBN 13: 9780340666609
Format: Paperback (240 pages) Publisher: Coronet Books Published: 01 May 1997 Other Format: Hardcover
Management, Information Systems and Computers
by Roy Anderson
ISBN 13: 9780333398531
Format: Paperback (256 pages) Publisher: Palgrave Macmillan Published: 06 Oct 1986
Unlock the Hidden Job Market: 6 Steps to a Successful Job Search When Times are Tough
by Duncan Mathison,Martha I. Finney
ISBN 13: 9780137032495
Format: Paperback (248 pages) Publisher: Ft Press Published: 20 Sep 2009
Code: And Other Laws of Cyberspace, Version 2.0
by Lawrence Lessig
ISBN 13: 9780465039142
Format: Paperback (431 pages) Publisher: Basic Books Published: 05 Dec 2006
New Rules for the New Economy : 10 Ways the Network Economy is Changing Everything
by Kevin Kelly
ISBN 13: 9781857028928
Format: Paperback (192 pages) Publisher: Fourth Estate Published: 06 May 1999 Other Format: Hardcover, Paperback
Managing Information Systems in Is: Successful Strategies and Appropriate Action (John Wiley Series in Information Systems)
by Heather A. Smith, James D. McKeen
ISBN 13: 9780471965169
Format: Hardcover (374 pages) Publisher: John Wiley & Sons Published: 21 Aug 1996
The Trouble with Computers: Usefulness, Usability and Productivity
by Thomas K. Landauer
ISBN 13: 9780262121866
Format: Hardcover (440 pages) Publisher: MIT Press Published: 02 Jun 1995
Net Gain: Expanding Markets Through Virtual Communities
by John Hagel III,Arthur G. Armstrong
ISBN 13: 9780875847597
Format: Hardcover (256 pages) Publisher: Harvard Business Review Press Published: 23 Jan 1997
E-process Edge: Creating Customer Value and Business Wealth in the Internet (ComputerWorld Books for IT Leaders)
by Peter G.W. Keen, Mark McDonald, Peter Keene
ISBN 13: 9780072126266
Format: Hardcover (300 pages) Publisher: Osborne/McGraw-Hill,U.S. Published: 01 Jul 2000