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Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive

by Jim Sterne

ISBN 13: 9780471382584

Format: Paperback (368 pages)
Publisher: John Wiley & Sons
Published: 01 Jun 2000

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The Internet Marketing Plan: The Complete Guide to Instant Web Presence

by Kim M. Bayne

ISBN 13: 9780471172956

Format: Paperback (400 pages)
Publisher: John Wiley & Sons
Published: 07 Mar 1997

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Electronic Commerce: Strategies and Models for Business to Business Trading

by Paul Timmers

ISBN 13: 9780471720294

Format: Hardcover (288 pages)
Publisher: John Wiley & Sons
Published: 28 Oct 1999
Other Format: Paperback

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The Corporation of the 1990s: Information Technology and Organizational Transformation

by Michael S. Scott Morton, Lester C. Thurow, Lester Thurow

ISBN 13: 9780195063585

Format: Hardcover (344 pages)
Publisher: Oxford University Press
Published: 28 Mar 1991

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Online Branding (Cre@teonline)

by Keith Drew

ISBN 13: 9781856692946

Format: Paperback (152 pages)
Publisher: Laurence King Publishing
Published: 07 Oct 2002

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Information: The New Language of Science

by Hans Christian Von Baeyer

ISBN 13: 9780297607250

Format: Hardcover (192 pages)
Publisher: Weidenfeld & Nicolson
Published: 09 Oct 2003
Other Format: Paperback

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Click: What Millions of People Are Doing Online and Why It Matters

by Bill Tancer

ISBN 13: 9781401323042

Format: Hardcover (240 pages)
Publisher: Hyperion Books
Published: 02 Sep 2008

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The Rough Guide to Saving & Selling Online (Rough Guide Reference Series)

by Ian Peel

ISBN 13: 9781848365193

Format: Paperback (224 pages)
Publisher: Rough Guides
Published: 14 Jan 2010

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How to Make Money Online

by Dan Conaghan

ISBN 13: 9781902646763

Format: Paperback (146 pages)
Publisher: Lawpack Publishing Ltd
Published: 22 Oct 2001

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Organization: Expert Solutions to Everyday Challenges (Spie Proceedings Series; 2362)

by David C. Croson

ISBN 13: 9780875844985

Format: Hardcover (272 pages)
Publisher: Harvard Business Review Press
Published: 01 Jan 1995

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Marketing Management and Information Technology

by Keith Fletcher

ISBN 13: 9780131844827

Format: Textbook Binding (404 pages)
Publisher: Financial Times/ Prentice Hall
Published: 30 Jun 1995

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eBrands: Building an Internet Business at Breakneck Speed (Harvard Business School Series)

by Phil Crpenter

ISBN 13: 9780875849294

Format: Hardcover (320 pages)
Publisher: Harvard Business School Press
Published: 01 May 2000

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