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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578200474

Format: Paperback (325 pages)
Publisher: R & D
Published: Dec 1999
Other Format: Paperback

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Net Attitude: What It Is, How To Get It and Why Your Company Can't Survive Without It

by John Patrick

ISBN 13: 9781857882995

Format: Hardcover (288 pages)
Publisher: Nicholas Brealey Publishing
Published: 08 Nov 2001

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Information & Communications Technology for A2

by Anne Leeming, Julian Mott

ISBN 13: 9780340858226

Format: Paperback (288 pages)
Publisher: Hodder Education
Published: 31 Jul 2003

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E-Learning Strategies: How to Get Implementation and Delivery Right First Time

by Don Morrison

ISBN 13: 9780470849224

Format: Illustrated (428 pages)
Publisher: John Wiley & Sons
Published: 08 May 2003

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Cybertrends: Chaos, Power and Accountability in the Information Age

by David Brown

ISBN 13: 9780670861422

Format: Hardcover (288 pages)
Publisher: Viking
Published: 27 Mar 1997

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Online Learning and Teaching with Technology: Case Studies, Experience and Practice (Case Studies of Teaching in Higher Education (Paperback))

by David Murphy,Graham Webb,Rob Walker

ISBN 13: 9780749435202

Format: Paperback (192 pages)
Publisher: Routledge
Published: 01 Jul 2001

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The Internet Galaxy: Reflections on the Internet, Business, and Society (Clarendon Lectures in Management Studies)

by Manuel Castells

ISBN 13: 9780199241538

Format: Hardcover (304 pages)
Publisher: OUP Oxford
Published: 18 Oct 2001
Other Format: Illustrated

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Paradigm Shift: The New Promise of Information Technology

by Don Tapscott,Art Caston

ISBN 13: 9780070628571

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Nov 1992

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How Dell Does It

by Steven Holzner

ISBN 13: 9780072262544

Format: Hardcover (234 pages)
Publisher: McGraw-Hill Education
Published: 01 Jan 2006

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The eMarketplace: Strategies for Success in B2B eCommerce

by Wayne Raisch

ISBN 13: 9780071361231

Format: Hardcover (354 pages)
Publisher: McGraw-Hill Education
Published: 01 Jan 2001

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Information Management: The Organizational Dimension

by Michael J. Earl

ISBN 13: 9780198294528

Format: Paperback (536 pages)
Publisher: Oxford University Press
Published: 03 Sep 1998

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Computer Ethics: Cautionary Tales and Ethical Dilemmas in Computing (The MIT Press)

by Tom Forester

ISBN 13: 9780262560733

Format: Paperback (362 pages)
Publisher: MIT Press
Published: 01 Feb 1994

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