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Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive

by Jim Sterne

ISBN 13: 9780471382584

Format: Paperback (368 pages)
Publisher: John Wiley & Sons
Published: 01 Jun 2000

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Permission Based E-mail Marketing

by Kim MacPherson

ISBN 13: 9780793142958

Format: Illustrated (304 pages)
Publisher: Kaplan Business
Published: 19 Mar 2001

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Managing Technology for Corporate Success

by Chris Floyd

ISBN 13: 9780566079917

Format: Hardcover (288 pages)
Publisher: Gower Publishing Ltd
Published: 18 Dec 1997

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The New Rules of Marketing and PR: How to Use Social Media, Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly

by David Meerman Scott

ISBN 13: 9780470547816

Format: Paperback (288 pages)
Publisher: John Wiley & Sons
Published: 28 Jan 2010
Other Format: Hardcover, Paperback

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Macromedia Flash 8 for Windows and Macintosh: Visual QuickStart Guide (Visual QuickStart Guides)

by Katherine Ulrich

ISBN 13: 9780321349637

Format: Paperback (592 pages)
Publisher: Peachpit Press
Published: 14 Dec 2005

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Foundations of IT Service Management based on ITIL (ITILV2)

by Jan van Bon

ISBN 13: 9789077212585

Format: Paperback (236 pages)
Publisher: Van Haren Publishing
Published: 01 Oct 2005

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The Long Tail: Why the Future of Business Is Selling Less of More

by Chris Anderson

ISBN 13: 9781401302375

Format: Hardcover (256 pages)
Publisher: Hyperion Books
Published: 11 Jul 2006

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XForms Essentials: Gathering and Managing XML Information

by Micah Dubinko

ISBN 13: 9780596003692

Format: Illustrated (240 pages)
Publisher: O'Reilly Media
Published: 27 Aug 2003

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Management Information Systems

by T. Lucey

ISBN 13: 9780826454072

Format: Paperback (287 pages)
Publisher: Cengage Learning EMEA
Published: 25 Jan 2001
Other Format: Hardcover, Paperback

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Facebook Marketing: Leverage Social Media to Grow Your Business

by Steven Holzner

ISBN 13: 9780789738028

Format: Paperback (288 pages)
Publisher: QUE
Published: 28 Aug 2008

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Essential Computers: Creating Presentations

by DK

ISBN 13: 9780751309997

Format: Paperback (72 pages)
Publisher: DK
Published: 01 Jun 2000

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Information Systems and the Internet (Dryden Press Series in Information Systems)

by Kenneth C. Laudon,Jane Price Laudon

ISBN 13: 9780030247972

Format: Hardcover (688 pages)
Publisher: Course Technology Inc
Published: 18 Nov 1997

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