Buy Used and New Call Centre Management Books

The Machine Doctor

by Peter Burnett

ISBN 13: 9781902831336

Format: Paperback (283 pages)
Publisher: Argyll Publishing
Published: 07 Aug 2001

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Call Yourself a Manager!

by Matthew Archer

ISBN 13: 9781852520007

Format: Paperback (128 pages)
Publisher: Mercury Business Books
Published: 21 Jan 1988
Other Format: Hardcover

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The Invisible Customer

by Brian Clegg

ISBN 13: 9780749431440

Format: Paperback (208 pages)
Publisher: Kogan Page Ltd
Published: 01 May 2000

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Women, Identity and India's Call Centre Industry (Routledge Research on Gender in Asia Series)

by J.K. Tina Basi

ISBN 13: 9780415482288

Format: Illustrated (232 pages)
Publisher: Routledge
Published: 06 May 2009

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The Call of the Mall: How We Shop

by Paco Underhill

ISBN 13: 9781861974426

Format: Paperback (240 pages)
Publisher: Profile Books
Published: 01 Apr 2004

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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578200474

Format: Paperback (325 pages)
Publisher: R & D
Published: Dec 1999
Other Format: Paperback

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Trading in Options

by Geoffrey Chamberlain

ISBN 13: 9780859414517

Format: Hardcover (160 pages)
Publisher: Woodhead Faulkner
Published: 01 Feb 1990
Other Format: Hardcover

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Eight Minutes Idle

by Matt Thorne

ISBN 13: 9780753811382

Format: Paperback (352 pages)
Publisher: Phoenix
Published: 05 Apr 2001
Other Format: Paperback

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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building

by Donna Fluss

ISBN 13: 9780814472569

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2005

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Call Me Ted

by Ted Turner

ISBN 13: 9780446581899

Format: Hardcover (372 pages)
Publisher: Grand Central
Published: 2008

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Contact US! Trainer's Manual: Call Center English Skills

by Jane Lockwood,Hayley McCarthy

ISBN 13: 9780521178587

Format: Paperback (64 pages)
Publisher: Cambridge University Press
Published: 21 Jun 2010

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Call Yourself a Manager!

by Matthew Archer

ISBN 13: 9781852510053

Format: Hardcover (128 pages)
Publisher: Mercury Business Books
Published: 19 Mar 1987
Other Format: Paperback

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