Buy Used and New Call Centre Management Books

One Night at the Call Centre

by Chetan Bhagat

ISBN 13: 9780552773867

Format: Paperback (320 pages)
Publisher: Black Swan
Published: 07 May 2007

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Selling by Telephone: Tested Techniques to Make Every Call Count

by Len Rogers

ISBN 13: 9781850911876

Format: Paperback (136 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1988
Other Format: Hardcover

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Red-Hot Cold Call Selling: Prospecting Techniques That Really Pay Off

by Paul S. Goldner

ISBN 13: 9780814473481

Format: Illustrated (224 pages)
Publisher: Amacom
Published: 06 Jul 2006

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Trading in Options

by Geoffrey Chamberlain

ISBN 13: 9780859414517

Format: Hardcover (160 pages)
Publisher: Woodhead Faulkner
Published: 01 Feb 1990

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MAKE THAT CALL

by Iain Maitland

ISBN 13: 9780749419110

Format: Paperback (160 pages)
Publisher: Kogan Page
Published: 25 Apr 1997
Other Format: Paperback

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Cisco Call Manager Fundamentals: A Cisco AVVID Solution (Cisco Core)

by John Alexander,Chris Pearce,Anne Smith,Delon Whetten

ISBN 13: 9781587051920

Format: Hardcover (984 pages)
Publisher: Cisco Press
Published: 22 Sep 2005

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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578200474

Format: Paperback (325 pages)
Publisher: R & D
Published: Dec 1999
Other Format: Paperback

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Configuring Call Manager and Unity: A Step-by-Step Guide

by David Bateman

ISBN 13: 9781587051968

Format: Hardcover (576 pages)
Publisher: Cisco Press
Published: 07 Jun 2005

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Handwriting in America: A Cultural History

by Tamara Plakins Thornton

ISBN 13: 9780300074413

Format: Illustrated (264 pages)
Publisher: Yale University Press
Published: 01 Jun 1998

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Student Cheating and Plagiarism in the Internet Era: A Wake-up Call for Educators and Parents

by Ann Lathrop, Kathleen E. Foss

ISBN 13: 9781563088414

Format: Paperback (255 pages)
Publisher: Greenwood Press
Published: 15 Jun 2000

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Understanding the Linux Kernel 3e: From I/O Ports to Process Management

by Daniel P Bovet

ISBN 13: 9780596005658

Format: Paperback (920 pages)
Publisher: O′Reilly
Published: 01 Nov 2005

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A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction

by Andrew Waite

ISBN 13: 9781578200948

Format: Paperback (504 pages)
Publisher: CRC Press
Published: 02 Jan 2002

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