Buy Used and New Call Centre Management Books

One Night @ the Call Center

by Bhagat Chetan

ISBN 13: 9788129108180

Format: Paperback (291 pages)
Publisher: Rupa & Co
Published: 24 Apr 2006

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Judgment: How Winning Leaders Make Great Calls

by Noel M Tichy,Warren Bennis

ISBN 13: 9781591841531

Format: Hardcover (392 pages)
Publisher: Portfolio
Published: 01 Nov 2007

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Red-Hot Cold Call Selling: Prospecting Techniques That Really Pay Off

by Paul S. Goldner

ISBN 13: 9780814473481

Format: Illustrated (224 pages)
Publisher: Amacom
Published: 06 Jul 2006

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Call Me Ted

by Ted Turner

ISBN 13: 9780446581899

Format: Hardcover (372 pages)
Publisher: Grand Central
Published: 2008

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A Call to Action: Taking Back Healthcare for Future Generations

by Hank A. Mckinnell

ISBN 13: 9780071448086

Format: Hardcover (256 pages)
Publisher: McGraw-Hill Professional
Published: 01 Jun 2005

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Eight Minutes Idle

by Matt Thorne

ISBN 13: 9780340738832

Format: Paperback (480 pages)
Publisher: Sceptre
Published: 04 Nov 1999
Other Format: Paperback

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The Call of the Mall: How We Shop

by Paco Underhill

ISBN 13: 9781861974426

Format: Paperback (240 pages)
Publisher: Profile Books
Published: 01 Apr 2004

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Make That Call ! (Creating Success, 69)

by Iain Maitland

ISBN 13: 9780749432522

Format: Paperback (160 pages)
Publisher: Kogan page
Published: 24 Mar 2000

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Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards

by Don Williams,Hales

ISBN 13: 9781905823161

Format: Paperback (296 pages)
Publisher: Ecademy Press
Published: 02 Jul 2007

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Eight Minutes Idle

by Matt Thorne

ISBN 13: 9780340738825

Format: Paperback (480 pages)
Publisher: Sceptre
Published: 15 Apr 1999
Other Format: Paperback

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How to Manage the IT Help Desk: A Guide for User Support and Call Center (Computer Weekly Professional)

by Noel Bruton

ISBN 13: 9780750649018

Format: Paperback (372 pages)
Publisher: A Butterworth-Heinemann Title
Published: 08 Apr 2002

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Red-hot Cold Call Selling: Prospecting Techniques That Pay Off

by Paul S. Goldner

ISBN 13: 9780814478806

Format: Paperback (160 pages)
Publisher: Amacom
Published: 01 Oct 1995

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