Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior
by Kerry Patterson,Joseph Grenny,Ron Mcmillan,Al Switzler
ISBN 13: 9780071446525
Format: Paperback (284 pages) Publisher: McGraw-Hill Professional Published: 01 Sep 2004
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Work it Out: Clues for Solving People Problems at Work
by Sandra Hirsh,Jane A. G. Kise
ISBN 13: 9780891060888
Format: Paperback (269 pages) Publisher: Davies-Black Publishing Published: 31 Dec 1996
Resolving Conflicts in Organizations: A Practical Guide for Managers (Mike Pedler Library: Developing People & Organizations)
by Rennie Fritchie,Malcolm Leary
ISBN 13: 9781898001454
Format: Paperback (195 pages) Publisher: Lemos & Crane Published: 01 Aug 1998
Managing Disagreement Constructively: Conflict Management in Organizations (Fifty-Minute S.)
by Herbert S. Kindler,Michael G. Crisp
ISBN 13: 9780931961410
Format: Paperback (108 pages) Publisher: Crisp Publications Inc Published: 01 Apr 1988 Other Format: Hardcover, Paperback
Rights, Resources and the Politics of Accountability (Claiming Citizenship): Claiming Citizenship - Rights, Participation and Accountability (Claiming ... Rights, Participation & Accountability)
by Peter Newell
ISBN 13: 9781842775554
Format: Paperback (256 pages) Publisher: Zed Books Ltd Published: 05 Jun 2006
Dealing with Difficult People
by Roy Lilley
ISBN 13: 9780749447519
Format: Paperback (160 pages) Publisher: Kogan Page Published: 03 Jun 2006 Other Format: Paperback
Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions
by Roberta Cava
ISBN 13: 9780749920517
Format: Paperback (225 pages) Publisher: Piatkus Published: 16 Dec 1999 Other Format: Hardcover, Paperback
Conflict Resolution (Briefcase Books Series)
by . Daniel Dana
ISBN 13: 9780071364317
Format: Paperback (184 pages) Publisher: McGraw-Hill Education Published: 01 Nov 2000
How People Tick: A Guide to Difficult People and How to Handle Them
by Mike Leibling
ISBN 13: 9780749443627
Format: Paperback (192 pages) Publisher: Kogan page Published: 03 Oct 2005
Dealing With People You Can't Stand
by Rick Brinkman
ISBN 13: 9780070078383
Format: Paperback (192 pages) Publisher: McGraw-Hill Education Published: 30 Sep 1994 Other Format: Paperback
Working with the Enemy: How to Survive and Thrive with Really Difficult People
ISBN 13: 9780749454678
Format: Paperback (192 pages) Publisher: Kogan page Published: 03 Sep 2009
How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them
ISBN 13: 9780749454593
Format: Paperback (224 pages) Publisher: Kogan page Published: 03 Apr 2009