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Customer is King: How to Exceed Their Expectations (Virgin business guides)

by Robert Craven

ISBN 13: 9780753506882

Format: Paperback (192 pages)
Publisher: Virgin Books
Published: 04 Jul 2002

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An Introduction to Human Resource Management

by John Stredwick

ISBN 13: 9780750645805

Format: Paperback (393 pages)
Publisher: Heinemann Educational Publishers
Published: 22 May 2000
Other Format: Paperback

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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

by Kristin J. Anderson,Ron Zemke,John Bush

ISBN 13: 9780814479704

Format: Paperback (136 pages)
Publisher: Amacom
Published: 01 Nov 1997
Other Format: Paperback

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Working in Partnership: Best Practice in Customer-Supplier Relations

by Barrie G. Dale, Bernard Burnes

ISBN 13: 9780566079979

Format: Hardcover (167 pages)
Publisher: Gower Publishing Ltd
Published: 30 Apr 1998

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Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,Cliff Ferguson,Paul Denvir

ISBN 13: 9780826452535

Format: Paperback (224 pages)
Publisher: Cengage Learning
Published: 31 Jul 1998
Other Format: Paperback

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Service Level Agreements: Managing Cost and Quality in Service Relationships

by Andrew Hiles

ISBN 13: 9780412542404

Format: Hardcover (126 pages)
Publisher: Thomson Learning
Published: 04 Mar 1993

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Key Account Management: Learning from supplier and customer perspectives (Cim Professional)

by Malcolm McDonald,Beth Rogers

ISBN 13: 9780750632782

Format: Paperback (224 pages)
Publisher: Butterworth-Heinemann
Published: 05 May 1998

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Citizen Marketers: When People are the Message

by Ben McConnell, Jackie Huba

ISBN 13: 9781419596063

Format: Hardcover (224 pages)
Publisher: Kaplan Business
Published: 01 Dec 2006

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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)

by Jay R. Galbraith

ISBN 13: 9780787979195

Format: Illustrated (208 pages)
Publisher: Jossey-Bass
Published: 31 Mar 2005

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Markets of One: Creating Customer-Unique Value through Mass Customization (Harvard Business Review Book Series)

by N/A

ISBN 13: 9781578512386

Format: Hardcover (240 pages)
Publisher: Harvard Business School Press
Published: 01 Feb 2000

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Services Marketing

by N/A

ISBN 13: 9780136118749

Format: Paperback (648 pages)
Publisher: Pearson Education
Published: 01 Jan 2010
Other Format: Hardcover, Paperback

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Loyalty Rules!: How Leaders Build Lasting Relationships

by N/A

ISBN 13: 9781578512058

Format: Hardcover (304 pages)
Publisher: Harvard Business School Press
Published: 01 Aug 2001
Other Format: Paperback

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