Satisfaction Guaranteed
by Byrd Baggett
ISBN 13: 9781558532861
Format: Hardcover (126 pages) Publisher: Rutledge Hill Press,U.S. Published: 01 Mar 1994
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Services Management: An Integrated Approach
by Mr Bart Van Looy,Roland Van Dierdonck,Paul Gemmel
ISBN 13: 9780273673538
Format: Paperback (560 pages) Publisher: Financial Times/ Prentice Hall Published: 17 Jul 2003 Other Format: Paperback
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients
by Jeffrey J. Fox
ISBN 13: 9780786865956
Format: Hardcover (192 pages) Publisher: Hachette Books Published: May 2000 Other Format: Hardcover
Dealing With Demanding Customers: How To Turn Complaints Into Opportunities
by David Martin
ISBN 13: 9780273607298
Format: Paperback (192 pages) Publisher: Financial Times/ Prentice Hall Published: 22 Aug 1994
Waiter Rant
by The Waiter
ISBN 13: 9781848540187
Format: Paperback (320 pages) Publisher: John Murray Published: 06 Aug 2009 Other Format: Paperback
Managing Customer Value: Creating Quality and Service That Customers Can See
by Bradley T. Gale
ISBN 13: 9780029110454
Format: Hardcover (424 pages) Publisher: Macmillan Publishers New Zealand Published: 01 Oct 1994
Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace
by Mark Dawes,Denise Winn
ISBN 13: 9781899398027
Format: Paperback (148 pages) Publisher: Human Givens Publishing Ltd Published: 30 Nov 1999
Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series)
by David M. Dozier
ISBN 13: 9780805818109
Format: Paperback (272 pages) Publisher: Routledge Published: 01 Jul 1995
Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action)
by Angus Jenkinson
ISBN 13: 9780077079505
Format: Hardcover (384 pages) Publisher: McGraw-Hill Education / Europe, Middle East & Africa Published: 01 Aug 1995
How to be Better at Customer Care (How to be a Better)
by Timothy R V Foster
ISBN 13: 9780749429454
Format: Paperback (174 pages) Publisher: Kogan Page Ltd Published: 01 Apr 1999
Revolutionize Your Customer Experience
by Colin Shaw
ISBN 13: 9781403936035
Format: Illustrated (240 pages) Publisher: Palgrave Macmillan Published: 23 Sep 2004
Total Relationship Marketing: Rethinking Marketing Management
by Evert Gummesson
ISBN 13: 9780750654074
Format: Paperback (350 pages) Publisher: A Butterworth-Heinemann Title Published: 22 Jul 2002