Understanding...keeping the Human Factor Alive in the digital age
by Richard Brimble with Martin Clark
ISBN 13: 9780955428906
Format: Paperback (304 pages) Publisher: Understanding & Learning Publishing Published: 01 Nov 2006
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Quest for Loyalty: Creating Value Through Partnership (Harvard Business Review Book Series,)
by Scott Cook, Frederick F. Reichheld
ISBN 13: 9780875847450
Format: Hardcover (278 pages) Publisher: Harvard Business School Press Published: 01 Oct 1996
Guerrilla Marketing in 30 Days
by Jay Conrad Levinson
ISBN 13: 9781932531299
Format: Roughcut (240 pages) Publisher: Entrepreneur Press Published: 01 Mar 2005
Strategic Market Relationships: From Strategy to Implementation
by Bill Donaldson,Tom O'Toole
ISBN 13: 9780471494430
Format: Paperback (304 pages) Publisher: John Wiley & Sons Published: 27 Dec 2001
The Customer Revolution
by Patricia Seybold
ISBN 13: 9780712669856
Format: Paperback (416 pages) Publisher: Random House Business Published: 04 Apr 2002 Other Format: Hardcover
The Behavioral Advantage - What the Smartest, Most Successful Companies
by Bacon
ISBN 13: 9780814472255
Format: Hardcover (320 pages) Publisher: Amacom Published: 01 May 2004
Managing Customer Relationships: A Strategic Framework
by Don Peppers, Martha Rogers
ISBN 13: 9780471485902
Format: Hardcover (528 pages) Publisher: John Wiley & Sons Published: 28 Apr 2004
Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing
by Frederick Newell
ISBN 13: 9780071357753
Format: Hardcover (288 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Mar 2000
Customer for Life: How to Turn That One-Time Buyer into a Lifetime Customer
by Sewell,Brown
ISBN 13: 9780671747954
Format: Paperback (208 pages) Publisher: Pocket Books Published: 01 Jan 1993 Other Format: Paperback
Customer Communications (CIM Companions S.)
by The CIM
ISBN 13: 9780902130975
Format: Paperback (287 pages) Publisher: CIM Publishing Published: 29 Jul 2002
The Eleventh Commandment: Transforming to "Own" Customers
by Sandra Vandermerwe
ISBN 13: 9780471958239
Format: Hardcover (262 pages) Publisher: Wiley Published: 05 Jun 1996
Management of Sports Development
by Vassil Girginov
ISBN 13: 9780750685627
Format: Paperback (320 pages) Publisher: A Butterworth-Heinemann Title Published: 16 Apr 2008