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Using Biometrics in Customer Relationship Management: Applications and Implications for Customers and Companies

by Alexandra Bohnet

ISBN 13: 9783639001303

Format: Paperback (176 pages)
Publisher: VDM Verlag Dr. Müller
Published: 06 Jan 2009

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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)

by Robert Bacal

ISBN 13: 9780071745062

Format: Paperback (256 pages)
Publisher: McGraw-Hill Professional
Published: 01 Dec 2010

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Customer Loyalty Programmes and Clubs

by Stephan A. Butscher

ISBN 13: 9780566084515

Format: Hardcover (222 pages)
Publisher: Routledge
Published: 12 Mar 2002

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Prime Movers: Define Your Business or Have Someone Define it Against You (The University of Arkansas Lecture Notes in the Mathematical Sciences)

by Rafael Ramirez,Rafael RAMÍ Rez,Johan Wallin

ISBN 13: 9780471899440

Format: Illustrated (331 pages)
Publisher: John Wiley & Sons
Published: 13 Apr 2000

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The Ultimate Online Customer Service Guide: How to Connect with Your Customers to Sell More!

by Marsha Collier

ISBN 13: 9780470637708

Format: Hardcover (252 pages)
Publisher: John Wiley & Sons
Published: 01 Feb 2011

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Slow Down, Sell Faster!: Understand Your Customer's Buying Process and Maximize Your Sales

by Kevin Davis

ISBN 13: 9780814416853

Format: Paperback (272 pages)
Publisher: Amacom
Published: 01 Jan 2011

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America's Service Meltdown: Restoring Service Excellence in the Age of the Customer

by Raul Pupo

ISBN 13: 9780313386022

Format: Hardcover (167 pages)
Publisher: Praeger Publishers Inc
Published: 01 Jun 2010

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Total Responsibility Management: The Manual

by Sandra Waddock, Charles Bodwell, Jennifer Leigh

ISBN 13: 9781874719984

Format: Hardcover (192 pages)
Publisher: Routledge
Published: 30 Nov 2006

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The Market Driven Organization: Understanding, Attracting, and Keeping Valuable Customers

by George S. Day

ISBN 13: 9781416584612

Format: Paperback (304 pages)
Publisher: Simon and Schuster
Published: 26 Oct 2007
Other Format: Hardcover

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The Art of Mastering Sales Management

by Thomas A. Cook

ISBN 13: 9781420090758

Format: Hardcover (200 pages)
Publisher: CRC Press
Published: 24 Nov 2009

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Call Centers for Dummies

by Real Bergevin,Afshan Kinder,Winston Siegel,Bruce Simpson

ISBN 13: 9780470677438

Format: Paperback (408 pages)
Publisher: John Wiley & Sons
Published: 17 Sep 2010

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Customer Satisfaction Planning

by Thomas T. Hirata

ISBN 13: 9781420083811

Format: Hardcover (120 pages)
Publisher: Productivity Press
Published: 06 Oct 2008

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