Buy Used and New Customer Services Books

How to Measure Customer Satisfaction

by John Brierley, Nigel Hill, Rob MacDougall

ISBN 13: 9780566085956

Format: Paperback (151 pages)
Publisher: Gower Publishing Ltd
Published: 29 Dec 2003
Other Format: Paperback

Save for later

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

by Peter Venison

ISBN 13: 9780595367269

Format: Paperback (172 pages)
Publisher: iUniverse
Published: 20 Dec 2005

Save for later

REPOSITIONING: Marketing in an Era of Competition, Change and Crisis (BUSINESS BOOKS)

by Jack Trout,Steve Rivkin

ISBN 13: 9780071635592

Format: Hardcover (224 pages)
Publisher: McGraw Hill
Published: 16 Dec 2009

Save for later

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service

by John DiJulius

ISBN 13: 9780814471715

Format: Paperback (194 pages)
Publisher: AMACOM
Published: 28 Jan 2003

Save for later

Instant Leads (Instant Success Series)

by Bradley Sugars

ISBN 13: 9780071466639

Format: Illustrated (224 pages)
Publisher: McGraw-Hill Education
Published: 09 Jan 2006

Save for later

Building Brands Directly: Creating Business Value from Customer Relationships

by Stewart (Trainer and Lecturer Pearson,JR. Fre Pearson,Jr. Fre Pearson

ISBN 13: 9780333639078

Format: Hardcover (448 pages)
Publisher: Palgrave Macmillan Ltd
Published: 05 Feb 1996

Save for later

The Quality Library: A Guide to Self-improvement, Better Efficiency, and Happier Customers: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers

by Sara Laughlin, Ray W Wilson

ISBN 13: 9780838909522

Format: Paperback (144 pages)
Publisher: American Library Association
Published: 15 Mar 2008

Save for later

A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction

by Andrew Waite

ISBN 13: 9781578200948

Format: Paperback (504 pages)
Publisher: CRC Press
Published: 02 Jan 2002

Save for later

Customer Friendly: The Organizational Architecture of Service

by James T. Ziegenfuss

ISBN 13: 9780761837527

Format: Hardcover (248 pages)
Publisher: University Press of America
Published: 15 Mar 2007

Save for later

Great Customer Service on the Telephone (Worksmart Series)

by Kristin Anderson

ISBN 13: 9780814477953

Format: Paperback (112 pages)
Publisher: Amacom
Published: 30 Jun 1992

Save for later

Stop Selling, Start Partnering: The New Thinking About Finding and Keeping Customers: The New Thinking About Finding and Keeping Customers

by Larry Wilson

ISBN 13: 9780471147411

Format: Paperback (316 pages)
Publisher: Wiley
Published: 13 Feb 1996

Save for later

Call Center Operation: Design, Operation, and Maintenance

by Duane Sharp

ISBN 13: 9781555582777

Format: Paperback (318 pages)
Publisher: Digital Press
Published: 14 May 2003

Save for later