Buy Used and New Customer Services Books

Total Quality Service: Principles, Practices, and Implementation (St Lucie)

by D.H. Stamatis

ISBN 13: 9781884015830

Format: Hardcover (336 pages)
Publisher: CRC Press
Published: 01 Aug 1995

Save for later

101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

by Applegate Thomas

ISBN 13: 9780814414446

Format: Paperback (384 pages)
Publisher: AMACOM
Published: 03 Jun 2018

Save for later

Breaking Through: Implementing Customer Focus in Enterprises (Bloomberg Professional Library)

by S. Vandermerwe

ISBN 13: 9781403935038

Format: Hardcover (224 pages)
Publisher: Palgrave Macmillan
Published: 04 Jun 2004

Save for later

Making Rain: The Secrets of Building Lifelong Client Loyalty

by Andrew Sobel

ISBN 13: 9780471264590

Format: Illustrated (256 pages)
Publisher: Wiley
Published: 18 Feb 2003

Save for later

Free, Perfect and Now: A CEO's True Story

by Rob Rodin

ISBN 13: 9780684863122

Format: Hardcover (256 pages)
Publisher: Simon & Schuster Ltd
Published: 01 Mar 1999

Save for later

Can I Have 5 Minutes of Your Time?: A No-Nonsense, Fun Approach to Sales from Xerox's Former #1 Salesperson

by Hal Becker,Florence Mustric

ISBN 13: 9781600373480

Format: Illustrated (204 pages)
Publisher: Morgan James Publishing
Published: May 2008

Save for later

Winning at Service: Lessons from Service Leaders

by Waldemar Schmidt,Gordon Adler,Els van Weering

ISBN 13: 9780470848234

Format: Illustrated (200 pages)
Publisher: Wiley
Published: 14 Jan 2003

Save for later

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

by Dennis Snow

ISBN 13: 9780470503805

Format: Illustrated (256 pages)
Publisher: Wiley
Published: 11 Dec 2009
Other Format: Hardcover

Save for later

The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World (BUSINESS BOOKS)

by Robert L. Shook, C.Britt Beemer

ISBN 13: 9780071603652

Format: Hardcover (352 pages)
Publisher: McGraw-Hill Professional
Published: 01 Oct 2008

Save for later

Breakthrough Customer Service: Best Practices of Leaders in Customer Support

by Stanley A. Brown

ISBN 13: 9780471642329

Format: Hardcover (456 pages)
Publisher: John Wiley & Sons
Published: 09 Mar 1998

Save for later

Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality: 139 (International Series in Operations Research & Management Science)

by Evangelos Grigoroudis, Yannis Siskos

ISBN 13: 9781441916396

Format: Hardcover (308 pages)
Publisher: Springer
Published: 24 Nov 2009

Save for later

Scoring Points: How Tesco Continues to Win Customer Loyalty

by Clive Humby

ISBN 13: 9780749453381

Format: Illustrated (306 pages)
Publisher: Kogan Page
Published: 01 Sep 2008
Other Format: Hardcover

Save for later