Buy Used and New Customer Services Books

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

by Paul Brown,Carl Sewell

ISBN 13: 9780385504454

Format: Paperback (240 pages)
Publisher: Bantam Doubleday Dell
Published: 19 Nov 2002

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Customer Knowledge Management: People, Processes, and Technology

by Minwir Al-Shammari

ISBN 13: 9781605662589

Format: Illustrated (310 pages)
Publisher: IGI Global
Published: 15 Mar 2009

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Raving Fans : A Revolutionary Approach to Customer Service

by Sheldon Bowles,Kenneth Blanchard

ISBN 13: 9780006530695

Format: Paperback (160 pages)
Publisher: Harper
Published: 01 Sep 2011

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How to Talk to Customers: Create a Great Impression Every Time with MAGIC

by Diane Berenbaum

ISBN 13: 9780787987527

Format: Illustrated (222 pages)
Publisher: Jossey-Bass
Published: 17 Apr 2007

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How to Win Customers in the Digital World: Total Action or Fatal Inaction

by Peter Vervest,M. Hoogeweegen,N.F. Cameron

ISBN 13: 9783540665755

Format: Illustrated (276 pages)
Publisher: Springer
Published: 03 Dec 1999

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Marketing Services: Competing Through Quality

by Leonard L. Berry

ISBN 13: 9780743267410

Format: Paperback (224 pages)
Publisher: Simon and Schuster
Published: 15 Oct 2001
Other Format: Hardcover

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On Great Service: A Framework for Action

by Leonard L. Berry

ISBN 13: 9780029185551

Format: Illustrated (308 pages)
Publisher: Free Press
Published: 01 Apr 1995

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Indispensable: How to Become the Company That Your Customers Can't Live Without

by Joe Calloway

ISBN 13: 9780471703082

Format: Hardcover (240 pages)
Publisher: Wiley
Published: 15 Apr 2005

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Customer Friendly: The Organizational Architecture of Service

by James T. Ziegenfuss

ISBN 13: 9780761837527

Format: Hardcover (248 pages)
Publisher: University Press of America
Published: 15 Mar 2007

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A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction

by Andrew Waite

ISBN 13: 9781578200948

Format: Paperback (504 pages)
Publisher: CRC Press
Published: 02 Jan 2002

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Building Brands Directly: Creating Business Value from Customer Relationships

by Stewart (Trainer and Lecturer Pearson,JR. Fre Pearson,Jr. Fre Pearson

ISBN 13: 9780333639078

Format: Hardcover (448 pages)
Publisher: Palgrave Macmillan Ltd
Published: 05 Feb 1996

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The Quality Library: A Guide to Self-improvement, Better Efficiency, and Happier Customers: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers

by Sara Laughlin, Ray W Wilson

ISBN 13: 9780838909522

Format: Paperback (144 pages)
Publisher: American Library Association
Published: 15 Mar 2008

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