Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus
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ISBN 13: 9781613500446
Format: Hardcover (422 pages) Publisher: Business Science Reference Published: 15 Oct 2011
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Customer-Centric Knowledge Management: Concepts and Applications
ISBN 13: 9781613500897
Format: Hardcover (315 pages) Publisher: Business Science Reference Published: 15 Oct 2011
The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales (BUSINESS BOOKS)
by Rich Blakeman
ISBN 13: 9780071845328
Format: Illustrated (240 pages) Publisher: McGraw-Hill Education Published: 16 Nov 2015
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
by Joseph Michelli
ISBN 13: 9780071773546
Format: Hardcover (320 pages) Publisher: McGraw-Hill Professional Published: 01 Jun 2011
Crisis Media Management in the Digital Age
by Jane Jordan-Meier
ISBN 13: 9781439853733
Format: Hardcover (320 pages) Publisher: CRC Press Published: 25 Mar 2011
The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets
by Robert B Miller,Stephen E Heiman,Tad Tuleja
ISBN 13: 9780749462901
Format: Paperback (192 pages) Publisher: Kogan Page Published: 03 Jun 2011
MANAGING CUSTOMER VALUE: ONE STAGE AT A TIME
by SOMAN DILIP & N-MARANDI SARA
ISBN 13: 9789812838278
Format: Illustrated (416 pages) Publisher: World Scientific Publishing Published: 20 Dec 2009
Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series)
by Matthew D. Johnson,Anders Gustafsson
ISBN 13: 9780787953102
Format: Illustrated (240 pages) Publisher: Jossey-Bass Published: 18 Jul 2000
It's the Customer, Stupid!: 34 Wake-Up Calls to Help You Stay Client-Focused
by Michael A Aun
ISBN 13: 9780470907399
Format: Hardcover (235 pages) Publisher: John Wiley & Sons Published: 28 Jan 2011
Using Biometrics in Customer Relationship Management: Applications and Implications for Customers and Companies
by Alexandra Bohnet
ISBN 13: 9783639001303
Format: Paperback (176 pages) Publisher: VDM Verlag Dr. Müller Published: 06 Jan 2009
Harvard Business Review on Increasing Customer Loyalty
by Harvard Business Review
ISBN 13: 9781422162521
Format: Paperback (240 pages) Publisher: Harvard Business School Press Published: 01 Apr 2011
What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain
by Steven Cody,Richard Harte
ISBN 13: 9780071411035
Format: Illustrated (192 pages) Publisher: McGraw-Hill Published: 27 Feb 2003