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Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus

by

ISBN 13: 9781613500446

Format: Hardcover (422 pages)
Publisher: Business Science Reference
Published: 15 Oct 2011

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Customer-Centric Knowledge Management: Concepts and Applications

by

ISBN 13: 9781613500897

Format: Hardcover (315 pages)
Publisher: Business Science Reference
Published: 15 Oct 2011

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The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales (BUSINESS BOOKS)

by Rich Blakeman

ISBN 13: 9780071845328

Format: Illustrated (240 pages)
Publisher: McGraw-Hill Education
Published: 16 Nov 2015

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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

by Joseph Michelli

ISBN 13: 9780071773546

Format: Hardcover (320 pages)
Publisher: McGraw-Hill Professional
Published: 01 Jun 2011

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Crisis Media Management in the Digital Age

by Jane Jordan-Meier

ISBN 13: 9781439853733

Format: Hardcover (320 pages)
Publisher: CRC Press
Published: 25 Mar 2011

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The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets

by Robert B Miller,Stephen E Heiman,Tad Tuleja

ISBN 13: 9780749462901

Format: Paperback (192 pages)
Publisher: Kogan Page
Published: 03 Jun 2011

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MANAGING CUSTOMER VALUE: ONE STAGE AT A TIME

by SOMAN DILIP & N-MARANDI SARA

ISBN 13: 9789812838278

Format: Illustrated (416 pages)
Publisher: World Scientific Publishing
Published: 20 Dec 2009

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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series)

by Matthew D. Johnson,Anders Gustafsson

ISBN 13: 9780787953102

Format: Illustrated (240 pages)
Publisher: Jossey-Bass
Published: 18 Jul 2000

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It's the Customer, Stupid!: 34 Wake-Up Calls to Help You Stay Client-Focused

by Michael A Aun

ISBN 13: 9780470907399

Format: Hardcover (235 pages)
Publisher: John Wiley & Sons
Published: 28 Jan 2011

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Using Biometrics in Customer Relationship Management: Applications and Implications for Customers and Companies

by Alexandra Bohnet

ISBN 13: 9783639001303

Format: Paperback (176 pages)
Publisher: VDM Verlag Dr. Müller
Published: 06 Jan 2009

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Harvard Business Review on Increasing Customer Loyalty

by Harvard Business Review

ISBN 13: 9781422162521

Format: Paperback (240 pages)
Publisher: Harvard Business School Press
Published: 01 Apr 2011

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What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain

by Steven Cody,Richard Harte

ISBN 13: 9780071411035

Format: Illustrated (192 pages)
Publisher: McGraw-Hill
Published: 27 Feb 2003

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