Buy Used and New Customer Services Books

Lifebelt: The Definitive Guide to Managing Customer Retention

by Murphy

ISBN 13: 9780471498186

Format: Illustrated (306 pages)
Publisher: John Wiley & Sons
Published: 16 Jan 2001

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Building the Value Machine: Transforming Your Business Through Collaborative Customer Partnerships

by Peter Cheverton,Kingsley Weber

ISBN 13: 9780749454852

Format: Illustrated (240 pages)
Publisher: Kogan Page
Published: 03 Nov 2009

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Data Mining Techniques in CRM: Inside Customer Segmentation

by Tsiptsis

ISBN 13: 9780470743973

Format: Illustrated (372 pages)
Publisher: John Wiley & Sons
Published: 15 Jan 2010

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Best Practices: Building Your Business with Customer-Focused Solutions

by Arthur Andersen,Robert Heibeler,Thomas B. Kelly,Charles Ketteman

ISBN 13: 9780684848044

Format: Paperback (240 pages)
Publisher: Touchstone
Published: 18 May 2000
Other Format: Hardcover

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Fabled Service: Ordinary acts, extraordinary outcomes (Warren Bennis Executive Briefing Series)

by Betsy Sanders

ISBN 13: 9780787909383

Format: Illustrated (146 pages)
Publisher: Jossey-Bass
Published: 03 Jul 1997

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Sport and Social Capital

by Matthew Nicholson,Russell Hoye

ISBN 13: 9780750685863

Format: Paperback (390 pages)
Publisher: Routledge
Published: 17 Mar 2008

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Satisfaction: A Behavioral Perspective on the Consumer

by Richard L. Oliver

ISBN 13: 9780765617705

Format: Hardcover (519 pages)
Publisher: M.E. Sharpe
Published: 15 Sep 2009

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In Search of Hospitality: Theoretical perspectives and debates (Hospitality, Leisure and Tourism)

by Conrad Lashley

ISBN 13: 9780750654319

Format: Paperback (318 pages)
Publisher: Routledge
Published: 10 Sep 2001

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Customer Management Excellence: Successful Strategies from Service Leaders

by Mike Faulkner

ISBN 13: 9780470848531

Format: Hardcover (224 pages)
Publisher: Wiley
Published: 25 Oct 2002

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Secrets of Great Rainmakers: The Keys to Success and Wealth

by Jeffrey J Fox

ISBN 13: 9781401301576

Format: Hardcover (183 pages)
Publisher: Hachette Books
Published: 01 Mar 2006

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Strategic Customer Management: Strategizing the Sales Organization

by Nigel F. Piercy, Nikala Lane

ISBN 13: 9780199544509

Format: Illustrated (338 pages)
Publisher: OUP Oxford
Published: 12 Mar 2009

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Driving Customer Equity: How Customer Lifetime Value is Reshaping Corporate Strategy

by Roland T. Rust

ISBN 13: 9780684864662

Format: Illustrated (308 pages)
Publisher: Free Press
Published: 27 Jun 2000

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