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Brilliant Customer Service

by Debra Stevens

ISBN 13: 9780273738077

Format: Paperback (208 pages)
Publisher: Prentice Hall
Published: 28 Oct 2010

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The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management)

by David Frederick Ross

ISBN 13: 9781420064971

Format: Hardcover (304 pages)
Publisher: Auerbach Publications
Published: 16 Jun 2008

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Service Quality in Academic Libraries (Information Management Policies & Services)

by Peter Hernon,Ellen Altman

ISBN 13: 9781567502107

Format: Paperback (206 pages)
Publisher: Ablex Publishing Corporation
Published: 01 Jan 1996

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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life

by Dennis Snow

ISBN 13: 9780615372419

Format: Hardcover (156 pages)
Publisher: Snow & Associates, Inc.
Published: Aug 2010

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Service Breakthroughs

by James L. Heskett

ISBN 13: 9781416576860

Format: Paperback (306 pages)
Publisher: Simon and Schuster
Published: 12 Sep 2007
Other Format: Hardcover

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Performance Measurement and Leisure Management

by

ISBN 13: 9780415553827

Format: Hardcover (168 pages)
Publisher: Routledge
Published: 15 Sep 2009

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Competing: Strategies to Improve Customer Relationships Through Training

by Michael E. Smith

ISBN 13: 9783836418744

Format: Paperback (168 pages)
Publisher: VDM Verlag Dr. Mueller e.K.
Published: 22 Jun 2007

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The Interdependence of Employee and Customer Satisfaction: An Analysis of Causes and Effects

by Yasemin Mehmet

ISBN 13: 9783836417334

Format: Paperback (84 pages)
Publisher: VDM Verlag Dr. Mueller e.K.
Published: 19 Jun 2007

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A Risk-Benefit Perspective on Early Customer Integration (Contributions to Management Science)

by Christoph Kausch

ISBN 13: 9783790819618

Format: Paperback (244 pages)
Publisher: Physica-Verlag HD
Published: 20 Aug 2007

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Service Orient or Be Doomed!: How Service Orientation Will Change Your Business

by Jason Bloomberg, Ronald Schmelzer

ISBN 13: 9780471768586

Format: Illustrated (258 pages)
Publisher: Wiley
Published: 24 Mar 2006

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Free, Perfect and Now: A CEO's True Story

by Rob Rodin

ISBN 13: 9780684863122

Format: Hardcover (256 pages)
Publisher: Simon & Schuster Ltd
Published: 01 Mar 1999

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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty: 33 (J-B Lencioni Series)

by Patrick M. Lencioni

ISBN 13: 9780787976392

Format: Hardcover (240 pages)
Publisher: Jossey-Bass
Published: 19 Feb 2010

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