Buy Used and New Customer Services Books

Satisfaction: A Behavioral Perspective on the Consumer

by Richard L. Oliver

ISBN 13: 9780765617705

Format: Hardcover (519 pages)
Publisher: M.E. Sharpe
Published: 15 Sep 2009

Save for later

In Search of Hospitality: Theoretical perspectives and debates (Hospitality, Leisure and Tourism)

by Conrad Lashley

ISBN 13: 9780750654319

Format: Paperback (318 pages)
Publisher: Routledge
Published: 10 Sep 2001

Save for later

Data Mining Techniques in CRM: Inside Customer Segmentation

by Tsiptsis

ISBN 13: 9780470743973

Format: Illustrated (372 pages)
Publisher: John Wiley & Sons
Published: 15 Jan 2010

Save for later

Sport and Policy (Sport Management)

by Barrie Houlihan

ISBN 13: 9780750685948

Format: Paperback (216 pages)
Publisher: Routledge
Published: 01 Sep 2009

Save for later

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

by Robin Lent,Genevieve Tour,Alain-Dominique Perrin

ISBN 13: 9780470457993

Format: Hardcover (176 pages)
Publisher: Wiley
Published: 26 Jun 2009

Save for later

Great Customer Service on the Telephone (Worksmart Series)

by Kristin Anderson

ISBN 13: 9780814477953

Format: Paperback (112 pages)
Publisher: Amacom
Published: 30 Jun 1992

Save for later

A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction

by Andrew Waite

ISBN 13: 9781578200948

Format: Paperback (504 pages)
Publisher: CRC Press
Published: 02 Jan 2002

Save for later

Stop Selling, Start Partnering: The New Thinking About Finding and Keeping Customers: The New Thinking About Finding and Keeping Customers

by Larry Wilson

ISBN 13: 9780471147411

Format: Paperback (316 pages)
Publisher: Wiley
Published: 13 Feb 1996

Save for later

Competing In a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation: 47 (J-B-UMBS Series)

by Michael D. Johnson

ISBN 13: 9780470448212

Format: Paperback (212 pages)
Publisher: John Wiley & Sons
Published: 03 Sep 2008

Save for later

Customer Service Aiming for Excellence

by Timothy P. Bonomo

ISBN 13: 9781553695424

Format: Paperback (78 pages)
Publisher: Trafford Publishing
Published: 06 Jul 2006

Save for later

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

by Peter Venison

ISBN 13: 9780595367269

Format: Paperback (172 pages)
Publisher: iUniverse
Published: 20 Dec 2005

Save for later

Service Orient or Be Doomed!: How Service Orientation Will Change Your Business

by Jason Bloomberg, Ronald Schmelzer

ISBN 13: 9780471768586

Format: Illustrated (258 pages)
Publisher: Wiley
Published: 24 Mar 2006

Save for later