Buy Used and New Customer Services Books

Data Mining Techniques in CRM: Inside Customer Segmentation

by Tsiptsis

ISBN 13: 9780470743973

Format: Illustrated (372 pages)
Publisher: John Wiley & Sons
Published: 15 Jan 2010

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In Search of Hospitality: Theoretical perspectives and debates (Hospitality, Leisure and Tourism)

by Conrad Lashley

ISBN 13: 9780750654319

Format: Paperback (318 pages)
Publisher: Routledge
Published: 10 Sep 2001

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Consumer Behaviour in Sport and Events: Marketing Action (Sports Marketing)

by Daniel C. Funk

ISBN 13: 9780750686662

Format: Paperback (272 pages)
Publisher: A Butterworth-Heinemann Title
Published: 15 Sep 2008

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Marketing Services: Competing Through Quality

by Leonard L. Berry

ISBN 13: 9780743267410

Format: Paperback (224 pages)
Publisher: Simon and Schuster
Published: 15 Oct 2001
Other Format: Hardcover

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Sport and Social Capital

by Matthew Nicholson,Russell Hoye

ISBN 13: 9780750685863

Format: Paperback (390 pages)
Publisher: Routledge
Published: 17 Mar 2008

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Satisfaction: A Behavioral Perspective on the Consumer

by Richard L. Oliver

ISBN 13: 9780765617705

Format: Hardcover (519 pages)
Publisher: M.E. Sharpe
Published: 15 Sep 2009

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Fabled Service: Ordinary acts, extraordinary outcomes (Warren Bennis Executive Briefing Series)

by Betsy Sanders

ISBN 13: 9780787909383

Format: Illustrated (146 pages)
Publisher: Jossey-Bass
Published: 03 Jul 1997

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Business is the People & People are the Business: Break One and the Other Will Break, How Ethics and Etiquette Protect Both

by Vahe Akay

ISBN 13: 9780595382972

Format: Illustrated (220 pages)
Publisher: iUniverse
Published: 26 Jun 2006

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The Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business

by Karl Albrecht,Albrecht

ISBN 13: 9780887306396

Format: Paperback (256 pages)
Publisher: HarperBusiness
Published: 26 May 1993

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Knock Your Socks Off Service Recovery

by Ron Zemke,Chip R. Bell

ISBN 13: 9780814470848

Format: Illustrated (224 pages)
Publisher: Amacom
Published: 01 Jun 2000

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Raving Fans : A Revolutionary Approach to Customer Service

by Sheldon Bowles,Kenneth Blanchard

ISBN 13: 9780006530695

Format: Paperback (160 pages)
Publisher: Harper
Published: 01 Sep 2011

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Indispensable: How to Become the Company That Your Customers Can't Live Without

by Joe Calloway

ISBN 13: 9780471703082

Format: Hardcover (240 pages)
Publisher: Wiley
Published: 15 Apr 2005

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