Customer Visits: Building a Better Market Focus
by Edward F. McQuarrie
ISBN 13: 9780765622259
Format: Paperback (213 pages) Publisher: M.E. Sharpe Published: 01 Mar 2008
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A Risk-Benefit Perspective on Early Customer Integration (Contributions to Management Science)
by Christoph Kausch
ISBN 13: 9783790819618
Format: Paperback (244 pages) Publisher: Physica-Verlag HD Published: 20 Aug 2007
Electronic Customer Care: Die Anbieter-Kunden-Beziehung im Informationszeitalter
by Andreas Muther
ISBN 13: 9783540413325
Format: Hardcover (155 pages) Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. K Published: 01 Apr 2001
The Art of Mastering Sales Management
by Thomas A. Cook
ISBN 13: 9781420090758
Format: Hardcover (200 pages) Publisher: CRC Press Published: 24 Nov 2009
On Great Service: A Framework for Action
by Leonard L. Berry
ISBN 13: 9780029185551
Format: Illustrated (308 pages) Publisher: Free Press Published: 01 Apr 1995
Fabled Service: Ordinary acts, extraordinary outcomes (Warren Bennis Executive Briefing Series)
by Betsy Sanders
ISBN 13: 9780787909383
Format: Illustrated (146 pages) Publisher: Jossey-Bass Published: 03 Jul 1997
Marketing Services: Competing Through Quality
ISBN 13: 9780743267410
Format: Paperback (224 pages) Publisher: Simon and Schuster Published: 15 Oct 2001 Other Format: Hardcover
How to Talk to Customers: Create a Great Impression Every Time with MAGIC
by Diane Berenbaum
ISBN 13: 9780787987527
Format: Illustrated (222 pages) Publisher: Jossey-Bass Published: 17 Apr 2007
How to Win Customers in the Digital World: Total Action or Fatal Inaction
by Peter Vervest,M. Hoogeweegen,N.F. Cameron
ISBN 13: 9783540665755
Format: Illustrated (276 pages) Publisher: Springer Published: 03 Dec 1999
In Search of Hospitality: Theoretical perspectives and debates (Hospitality, Leisure and Tourism)
by Conrad Lashley
ISBN 13: 9780750654319
Format: Paperback (318 pages) Publisher: Routledge Published: 10 Sep 2001
Sport and Social Capital
by Matthew Nicholson,Russell Hoye
ISBN 13: 9780750685863
Format: Paperback (390 pages) Publisher: Routledge Published: 17 Mar 2008
Satisfaction: A Behavioral Perspective on the Consumer
by Richard L. Oliver
ISBN 13: 9780765617705
Format: Hardcover (519 pages) Publisher: M.E. Sharpe Published: 15 Sep 2009