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The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice

by

ISBN 13: 9780470554999

Format: Hardcover (500 pages)
Publisher: John Wiley & Sons
Published: 06 May 2011

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Total Responsibility Management: The Manual

by Sandra Waddock, Charles Bodwell, Jennifer Leigh

ISBN 13: 9781874719984

Format: Hardcover (192 pages)
Publisher: Routledge
Published: 30 Nov 2006

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The Art of Mastering Sales Management

by Thomas A. Cook

ISBN 13: 9781420090758

Format: Hardcover (200 pages)
Publisher: CRC Press
Published: 24 Nov 2009

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Brilliant Customer Service

by Debra Stevens

ISBN 13: 9780273738077

Format: Paperback (208 pages)
Publisher: Prentice Hall
Published: 28 Oct 2010

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Competing: Strategies to Improve Customer Relationships Through Training

by Michael E. Smith

ISBN 13: 9783836418744

Format: Paperback (168 pages)
Publisher: VDM Verlag Dr. Mueller e.K.
Published: 22 Jun 2007

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The Interdependence of Employee and Customer Satisfaction: An Analysis of Causes and Effects

by Yasemin Mehmet

ISBN 13: 9783836417334

Format: Paperback (84 pages)
Publisher: VDM Verlag Dr. Mueller e.K.
Published: 19 Jun 2007

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Customer Visits: Building a Better Market Focus

by Edward F. McQuarrie

ISBN 13: 9780765622259

Format: Paperback (213 pages)
Publisher: M.E. Sharpe
Published: 01 Mar 2008

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A Risk-Benefit Perspective on Early Customer Integration (Contributions to Management Science)

by Christoph Kausch

ISBN 13: 9783790819618

Format: Paperback (244 pages)
Publisher: Physica-Verlag HD
Published: 20 Aug 2007

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Listening to the Customer

by Peter Hernon,Joseph R. Matthews

ISBN 13: 9781598847994

Format: Paperback (200 pages)
Publisher: Libraries Unlimited
Published: 23 May 2011

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Crisis Media Management in the Digital Age

by Jane Jordan-Meier

ISBN 13: 9781439853733

Format: Hardcover (320 pages)
Publisher: CRC Press
Published: 25 Mar 2011

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The New Successful Large Account Management: How to Hold onto Your Most Important Customers and Turn Them into Long Term Assets

by Robert B Miller,Stephen E Heiman,Tad Tuleja

ISBN 13: 9780749462901

Format: Paperback (192 pages)
Publisher: Kogan Page
Published: 03 Jun 2011

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Cultural Studies and Anti-Consumerism

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ISBN 13: 9780415669368

Format: Hardcover (296 pages)
Publisher: Routledge
Published: 05 Jul 2011

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