Buy Used and New Customer Services Books

Excellent Client Service

by Heather Stewart

ISBN 13: 9781853287770

Format: Paperback (224 pages)
Publisher: The Law Society
Published: 07 Feb 2003

Save for later

The Management of Sales and Customer Relations: Book of Readings

by Bob Hartley, Michael W. Starkey

ISBN 13: 9781861523860

Format: Paperback (351 pages)
Publisher: Thomson Learning
Published: 26 Aug 1996

Save for later

Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations (MGMT & LEADERSHIP)

by Kent D. Seltman,Leonard L. Berry

ISBN 13: 9780071590730

Format: Hardcover (312 pages)
Publisher: McGraw Hill
Published: 16 Jun 2008

Save for later

Customer First: A Strategy for Quality Service

by Denis Walker

ISBN 13: 9780566075438

Format: Paperback (168 pages)
Publisher: Gower Publishing Ltd
Published: 21 Apr 1994

Save for later

The Quality Revolution: Best Practice from the World's Leading Companies

by Steve Smith

ISBN 13: 9781852511135

Format: Hardcover (400 pages)
Publisher: Management Books 2000 Ltd
Published: Sep 1994

Save for later

Consumers & Services

by Mark Gabbott

ISBN 13: 9780471962694

Format: Paperback (284 pages)
Publisher: John Wiley & Sons
Published: 19 May 1998

Save for later

Quality of Service: Making it Really Work (McGraw-Hill Quality in Action)

by etc., John Ovretveit, Bo Edvardsson, Bertil Thomasson

ISBN 13: 9780077079499

Format: Hardcover (293 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Aug 1994

Save for later

Money Back Guaranteed: How to be Your Own Consumer Champion

by Anna Tims

ISBN 13: 9780852651469

Format: Paperback (250 pages)
Publisher: Guardian Books
Published: 07 Jan 2010

Save for later

Management of Service Operations (Book & CD Rom Pack)

by Nevan Wright

ISBN 13: 9780304705283

Format: Paperback (256 pages)
Publisher: Thomson Learning
Published: 22 Jul 1999

Save for later

Capturing Customers Hearts: getting your customers to love your products and your company (Financial Times Series)

by Brian Clegg

ISBN 13: 9780273649311

Format: Hardcover (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 07 Sep 2000

Save for later

High Value Low Cost: How to Create Profitable Customer Delight (Financial Times Series)

by Brian Plowman

ISBN 13: 9780273604372

Format: Hardcover (267 pages)
Publisher: Financial Times/ Prentice Hall
Published: 05 Aug 1994

Save for later

Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional)

by Tim Owen

ISBN 13: 9781856044776

Format: Paperback (114 pages)
Publisher: Facet Publishing
Published: 17 Mar 2003

Save for later