Buy Used and New Customer Services Books

Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times)

by Ian Linton

ISBN 13: 9780273607113

Format: Hardcover (224 pages)
Publisher: Financial Times Prentice Hall
Published: 03 Oct 1994

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101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones

by Andrew Griffiths

ISBN 13: 9781865087443

Format: Paperback (272 pages)
Publisher: Allen & Unwin
Published: 01 Oct 2002

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Measuring Customer Satisfaction

by Richard F. Gerson

ISBN 13: 9780749412593

Format: Paperback (144 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1994
Other Format: Paperback

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The Custom Enterprise.com

by Dr Gaby Wiegran, Hardy Koth

ISBN 13: 9780273649199

Format: Paperback (216 pages)
Publisher: ft com
Published: 19 Apr 2000

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E-Customer: Inspire the wired generations

by Max Mckeown

ISBN 13: 9780273650201

Format: Paperback (256 pages)
Publisher: ft com
Published: 05 Feb 2001

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From Customer Retention to a Holistic Stakeholder Management System: Living a Vision

by

ISBN 13: 9783540774297

Format: Hardcover (221 pages)
Publisher: Springer
Published: 11 Feb 2008

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IMOLP Customer Focus: Workbook 4 (Institute of Management Open Learning Programme S.)

by THE INSTITUTE OF MANAGEMENT, Gareth Lewis BSc (Hons) PGCE MSc MIPD

ISBN 13: 9780750636636

Format: Paperback (96 pages)
Publisher: Pergamon Flexible Learning
Published: 21 Aug 1997

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Taming the Search-and-switch Customer: Earning Customer Loyalty in a Compulsion-to-compare World

by Jill Griffin

ISBN 13: 9780470345047

Format: Hardcover (288 pages)
Publisher: Jossey Bass
Published: 01 Apr 2009

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Quantum Leap: Breaking Through Performance Barriers with QFD

by Bill Barnard,Tom Wallace

ISBN 13: 9780939246410

Format: Hardcover (200 pages)
Publisher: Wight (Oliver) Publications Inc.,U.S.
Published: 01 Dec 1993

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The Human Face of Call Centre Management

by Kevin Hook

ISBN 13: 9780952923916

Format: Paperback (208 pages)
Publisher: Callcraft
Published: Jan 1998

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Understanding Customers (Marketing Series: Student Workbook)

by Rosemary Phipps, Craig Simmons

ISBN 13: 9780750619967

Format: Hardcover (240 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 21 Aug 1995
Other Format: Paperback

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Cim Paper 2 - Customer Communications in Marketing: Study Text (1999): Exam Dates - 12-00, 06-01 (CIM Study Text S.: Certificate)

by BPP

ISBN 13: 9780751741018

Format: Paperback (515 pages)
Publisher: BPP Publishing Ltd
Published: 29 Jun 2000

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