E-Customer: Inspire the wired generations
by Max Mckeown
ISBN 13: 9780273650201
Format: Paperback (256 pages) Publisher: ft com Published: 05 Feb 2001
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From Customer Retention to a Holistic Stakeholder Management System: Living a Vision
by
ISBN 13: 9783540774297
Format: Hardcover (221 pages) Publisher: Springer Published: 11 Feb 2008
IMOLP Customer Focus: Workbook 4 (Institute of Management Open Learning Programme S.)
by THE INSTITUTE OF MANAGEMENT, Gareth Lewis BSc (Hons) PGCE MSc MIPD
ISBN 13: 9780750636636
Format: Paperback (96 pages) Publisher: Pergamon Flexible Learning Published: 21 Aug 1997
Quantum Leap: Breaking Through Performance Barriers with QFD
by Bill Barnard,Tom Wallace
ISBN 13: 9780939246410
Format: Hardcover (200 pages) Publisher: Wight (Oliver) Publications Inc.,U.S. Published: 01 Dec 1993
The Human Face of Call Centre Management
by Kevin Hook
ISBN 13: 9780952923916
Format: Paperback (208 pages) Publisher: Callcraft Published: Jan 1998
Understanding Customers (Marketing Series: Student Workbook)
by Rosemary Phipps, Craig Simmons
ISBN 13: 9780750619967
Format: Hardcover (240 pages) Publisher: Butterworth-Heinemann Ltd Published: 21 Aug 1995 Other Format: Paperback
Cim Paper 2 - Customer Communications in Marketing: Study Text (1999): Exam Dates - 12-00, 06-01 (CIM Study Text S.: Certificate)
by BPP
ISBN 13: 9780751741018
Format: Paperback (515 pages) Publisher: BPP Publishing Ltd Published: 29 Jun 2000
Customer Satisfaction Through Total Quality
by John H. Wellemin
ISBN 13: 9780862382728
Format: Paperback (120 pages) Publisher: Chartwell-Bratt Published: 05 Dec 1990
How to Kiss and Keep Your Customers: And Kick the Competition
by Doug Malouf
ISBN 13: 9781865089577
Format: Paperback (150 pages) Publisher: Allen & Unwin Published: 01 Sep 2002
Peopletalk: Listening Skills
by Judi James
ISBN 13: 9781858355207
Format: Paperback (120 pages) Publisher: Spiro Press Published: 30 Sep 1997
It's the Customer, Stupid!: 34 Wake-Up Calls to Help You Stay Client-Focused
by Michael A Aun
ISBN 13: 9780470907399
Format: Hardcover (235 pages) Publisher: John Wiley & Sons Published: 28 Jan 2011
Using Biometrics in Customer Relationship Management: Applications and Implications for Customers and Companies
by Alexandra Bohnet
ISBN 13: 9783639001303
Format: Paperback (176 pages) Publisher: VDM Verlag Dr. Müller Published: 06 Jan 2009