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Showing 349 to 360 of 571 results
How to Measure Customer Satisfaction How to Measure Customer Satisfaction by etc., John Brierley, Nigel Hill, Rob MacDougall

How to Measure Customer Satisfaction

by etc., John Brierley, Nigel Hill, Rob MacDougall


ISBN 13: 9780566081934

Format: Paperback (136 pages)
Publisher: Gower Publishing Ltd
Published: 08 Jun 1999

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Used : $7.32  
 
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One to One Manager: Real World Lessons in Customer Relationship Management One to One Manager: Real World Lessons in Customer Relationship Management by Don Peppers, Martha Rogers Ph.D

One to One Manager: Real World Lessons in Customer Relationship Management

by Don Peppers, Martha Rogers Ph.D


ISBN 13: 9780385494083

Format: Hardcover (268 pages)
Publisher: Bantam Doubleday Dell Publishing Group
Published: 01 Nov 1999
Other Format: Paperback

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The Power of the Purse: How Smart Businesses Are Adapting to the World's Most Important Consumers-Women The Power of the Purse: How Smart Businesses Are Adapting to the World's Most Important Consumers-Women by Fara Warner

The Power of the Purse: How Smart Businesses Are Adapting to the World's Most Important Consumers-Women

by Fara Warner


ISBN 13: 9780131855199

Format: Hardcover (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 08 Sep 2005

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Customer Service Training 101: Quick and Easy Techniques That Get Great Results Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

by Renee Evenson


ISBN 13: 9780814472903

Format: Paperback (224 pages)
Publisher: Amacom
Published: 01 Sep 2005

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Used : $7.48  
 
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Exceptional Care for Your Valued Client Exceptional Care for Your Valued Client by Bob Nicoll, LuAnn Buechler

Exceptional Care for Your Valued Client

by Bob Nicoll, LuAnn Buechler


ISBN 13: 9781907722240

Format: Paperback (278 pages)
Publisher: Ecademy Press
Published: 22 Apr 2011

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Mass Affluence: Seven New Rules of Marketing to Today's Consumer Mass Affluence: Seven New Rules of Marketing to Today's Consumer by Brian Johnson, Paul Nunes

Mass Affluence: Seven New Rules of Marketing to Today's Consumer

by Brian Johnson, Paul Nunes


ISBN 13: 9781591391968

Format: Hardcover (269 pages)
Publisher: Harvard Business School Press
Published: 01 Aug 2004

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The Second Century: Reconnecting Customer and Value Chain through Build-to-Order Moving beyond Mass and Lean Production in the Auto Industry (The MIT Press) The Second Century: Reconnecting Customer and Value Chain through Build-to-Order Moving beyond Mass and Lean Production in the Auto Industry (The MIT Press) by Matthias Holweg, Fritz K Pil

The Second Century: Reconnecting Customer and Value Chain through Build-to-Order Moving beyond Mass and Lean Production in the Auto Industry (The MIT Press)

by Matthias Holweg, Fritz K Pil


ISBN 13: 9780262582629

Format: Illustrated (238 pages)
Publisher: MIT Press
Published: 16 Sep 2005
Other Format: Hardcover

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The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business by Karl A. Albrecht

The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business

by Karl A. Albrecht


ISBN 13: 9780887305412

Format: Hardcover (256 pages)
Publisher: HarperBusiness
Published: May 1992
Other Format: Paperback

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Customer Management Scorecard: Managing CRM for Profit Customer Management Scorecard: Managing CRM for Profit by Merlin Stone, Neil Woodcock, Bryan Foss

Customer Management Scorecard: Managing CRM for Profit

by Merlin Stone, Neil Woodcock, Bryan Foss


ISBN 13: 9780749438951

Format: Hardcover (428 pages)
Publisher: Kogan Page
Published: 14 Nov 2002

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Working in Partnership: Best Practice in Customer-Supplier Relations Working in Partnership: Best Practice in Customer-Supplier Relations by Barrie G. Dale, Bernard Burnes

Working in Partnership: Best Practice in Customer-Supplier Relations

by Barrie G. Dale, Bernard Burnes


ISBN 13: 9780566079979

Format: Hardcover (167 pages)
Publisher: Gower Publishing Ltd
Published: 30 Apr 1998

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Customer Care Customer Care by Sarah Cook

Customer Care

by Sarah Cook


ISBN 13: 9780749420758

Format: Paperback (224 pages)
Publisher: Kogan Page Ltd
Published: 21 Mar 1997
Other Format: Paperback

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Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance) Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance) by David L. Butler Ph.D

Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance)

by David L. Butler Ph.D


ISBN 13: 9780750676847

Format: Paperback (178 pages)
Publisher: A Butterworth-Heinemann Title
Published: 27 Apr 2004

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Used : $8.50  
 
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