Buy Used and New Customer Services Books

Taming the Search-and-switch Customer: Earning Customer Loyalty in a Compulsion-to-compare World

by Jill Griffin

ISBN 13: 9780470345047

Format: Hardcover (288 pages)
Publisher: Jossey Bass
Published: 01 Apr 2009

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Connecting with Your Customers (Harvard Results Driven Manager)

by Harvard Business School Press

ISBN 13: 9781422103234

Format: Paperback (192 pages)
Publisher: Harvard Business School Press
Published: 01 Nov 2006

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Pre-Commerce: How Companies and Customers are Transforming Business Together

by Bob Pearson

ISBN 13: 9780470928448

Format: Hardcover (320 pages)
Publisher: Jossey Bass
Published: 01 Apr 2011

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Measuring Customer Satisfaction

by Richard F. Gerson

ISBN 13: 9780749412593

Format: Paperback (144 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1994
Other Format: Paperback

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Damage Control

by Frank E. Bird

ISBN 13: 9780814451328

Format: Hardcover (160 pages)
Publisher: Amacom
Published: Dec 1966

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The Eleventh Commandment: Transforming to "Own" Customers

by Sandra Vandermerwe

ISBN 13: 9780471958239

Format: Hardcover (262 pages)
Publisher: Wiley
Published: 05 Jun 1996

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10 Steps to Successful Customer Service

by Maxine Kamin

ISBN 13: 9781562865900

Format: Paperback (192 pages)
Publisher: ASTD Press
Published: 28 May 2010

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Streetwise Selling (Adams Streetwise)

by Nancy J. Stephens

ISBN 13: 9781558507258

Format: Paperback (388 pages)
Publisher: Adams Media Corporation
Published: 01 Jul 1997

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Working with Microsoft Dynamics™ CRM 3.0

by Mike Snyder; Jim Steger

ISBN 13: 9780735622593

Format: Paperback (464 pages)
Publisher: MICROSOFT PRESS
Published: 01 Mar 2006

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Creating a Customer Focused Company: 25 Proven Customer Service Strategies (Financial Times)

by Ian Linton

ISBN 13: 9780273607113

Format: Hardcover (224 pages)
Publisher: Financial Times Prentice Hall
Published: 03 Oct 1994

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The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales (BUSINESS BOOKS)

by Rich Blakeman

ISBN 13: 9780071845328

Format: Illustrated (240 pages)
Publisher: McGraw-Hill Education
Published: 16 Nov 2015

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The Custom Enterprise.com

by Dr Gaby Wiegran, Hardy Koth

ISBN 13: 9780273649199

Format: Paperback (216 pages)
Publisher: ft com
Published: 19 Apr 2000

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